“How do I install the replacement cartridge and why is the new cartridge so much smaller than the one it came with new? The machine is asking me to remove a paper jam which I cannot find, what to do ?”
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We are sorry that you are experiencing issues replacing the toner with your Brother MFCL2710DW machine and we understand your disappointment. Please review the links below to see how to replace it, based on your comment, it seems that you are missing the drum unit. Is needed to remove the empty toner from the drum to install the new one, that's why you see the new one smaller and the reason why is telling you that there is a paper jam. Use the links below: https://help.brother-usa.com/app/answers/detail/a_id/160461 Difference between Drum and toner https://help.brother-usa.com/app/answers/detail/a_id/152340 How to replace the toner cartridge
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