“Can you reset the toner fill level if the printer decides that the ink is out when its not? Other reviewers said a firmware update in 2019 stopped you from being able to do this and with toner costing the same price as a whole new printer I'm worried.”
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You cannot reset the toner counter but you can switch it in the settings to only print in b&w, thus saving on the color cartridges. You can replace them individually when one gets low.
Sorry, there was a problem. Please try again later.Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
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