Questions & Answers

Q: QuestionDoes this control knob have a brushed finish?

• A:Answer Yes, this control knob has a brushed black finish.

Q: QuestionWhat is being customized in the kitchen?

• A:Answer There are so many options to customize appliances.

Q: QuestionIs hardware included with these electric cooktop knobs?

• A:Answer Yes, hardware is included with these electric cooktop knobs.

Q: QuestionWhich cooktop models are compatible with this knob?

• A:Answer This knob is compatible with CEP70363MS2 cooktop models.

Q: QuestionHow many knobs are included in this package?

• A:Answer This package includes five knobs and an extra knob.

Q: QuestionWhat is the product name of this item?

• A:Answer The product name is Control Knob for Electric Cooktops.

Q: QuestionHow many knobs are included in this cooktop set?

• A:Answer This set includes five electric cooktop knobs.

Q: QuestionIs any hardware included with the control knobs?

• A:Answer Yes, hardware is included with the control knobs.

Q: QuestionWhat material is the control knob made of?

• A:Answer The control knob is made of metal.

Q: QuestionWhat is the parts warranty for these cooktop knobs?

• A:Answer The parts warranty for these cooktop knobs is one year.

Q: QuestionAre these knobs compatible with other cooktops?

• A:Answer These knobs are compatible with specific Café electric cooktops.

Q: QuestionCan consumers visit a website to learn more about chemicals in certain appliances?

• A:Answer Yes, consumers may visit a website to learn more about chemicals in certain appliances.

Q: QuestionWhat type of appliance is this control knob compatible with?

• A:Answer This control knob is compatible with a cooktop appliance.

Q: QuestionAre these knobs for the induction range model chs900p2m3s1? I want to remove the stainless knobs with brushed copper knobs. Will these fit?

Asked 4 years ago by Chris.

This question was asked about the related product: Café - Control Knob for Electric Cooktops - Brushed Copper

• A:Answer Hey there, and thanks for contacting us! We appreciate hearing from you, and know how important a custom look for your range can be. The compatible brushed copper accessory kit for model CHS900P2MS1, including the knobs, would actually be listed under model number CXFCHHKPMCU. If you need to inquire about any individual brushed copper parts (for example, we have the precision cooking knob under part # WB03X31901, warming zone knob under part # WB03X31900, and knob bezel under part # WB03X32182) our Parts department is available at 1-877-959-8688 and would be glad to assist. We hope that information helps - we're sure this brushed copper appearance will look great in your kitchen! We're happy to help with any other concerns or questions. All the best! -Sarah@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionHello, I am looking for burner knobs in a brushed bronze finish for a GE 48” Pro model # ZGU486ND. Do you carry anything like that?

Asked 6 years ago by Becky.

• A:Answer Hi Becky! The custom hardware that you're looking for is only available for our Cafe line of products. With this rangetop being apart of our Monogram line, you would not be able to use the Brushed Bronze knobs with it. We're sorry if this is disappointing. Still, we're happy that you asked! If you have any other questions in the future, please feel free to voice them. -Michael

  Answered 6 years ago by Cafe Appliances

  
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Q: QuestionWill these fit a cgp350set3ss

Asked 6 months ago by Patti.

This question was asked about the related product: Café - Control Knob for Electric Cooktops - Brushed Stainless Steel

Q: QuestionWill the knobs fit CGP9536SLSS?

Asked 11 months ago by Techie.

This question was asked about the related product: Café - Control Knob for Electric Cooktops - Brushed Stainless Steel

• A:Answer No, these knobs are not compatible with the cooktop model you have specified. The cooktop is compatible with knob part numbers WB03X29392 (Burner Knob) & WB03X29393 (Lock Out Knob). If you'd like to inquire about the parts we've listed here, you can give our parts team a call at 1-877-959-8688 M-F 9AM-7PM EST or visit the GE Appliances Parts website. Lauren @CafeAppliances

  Answered 11 months ago by Cafe Appliances

  
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Q: QuestionI have had our stove for just a year and already I had to buy more knobs because the finish is coming off. I only use plain water when washing these so what gives? Paying $200 for new knobs every year will get pricey — why the poor quality??

Asked 1 year ago by AnnZ.

• A:Answer We are very sorry to hear you've had this experience with your knobs. This isn't what we expect to hear and apologize for your inconvenience. When you have a moment, please reach out to us via a private message on GE Appliances social media and include your model and serial number address, email and phone number.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionHi, Are these real stainless steel? I assume they are at this price point. The ones our Cafe cooktop came with is painted plastic. Please advise. Thx.

Asked 3 years ago by Anonymous.

This question was asked about the related product: Café - Control Knob for Electric Cooktops - Brushed Stainless Steel

• A:Answer Hi! Thanks for reaching out. Café appliance's handles and knobs are made of anodized aluminum tube and e-coat zinc die cast material. They are tested for chemical resistance for any discoloration, abrasion resistance, and corrosion resistance. Hope this is helpful! All the best. -Michael@Cafe

  Answered 3 years ago by Cafe Appliances

  
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