Questions & Answers

Q: QuestionI definitely have 14” on the left, but have a refrigerator on the right. There is ~2” cabinet between my current double wall oven and the refrigerator. Will the French doors still open enough to access trays in the oven?

Asked 4 years ago by Dave.

• A:Answer Hello- We appreciate your interest and your question. We are happy to help! Our French-Door Double Wall Oven does require a minimum of 14" on each side. We recommend considering this model instead. https://www.cafeappliances.com/appliance/Cafe-30-Smart-Double-Wall-Oven-with-Convection-CTD70DP2NS1 If you have any questions in the future, please let us know. We are always happy to help! Joyce@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionDoes the oven or geek squad installation include the power cord?

Asked 4 years ago by Sue.

This question was asked about the related product: Café - Professional Series 30" Built-In Double Electric Convection Wall Oven, Customizable - Matte Black

• A:Answer Oven has a standard 3 wire power cord for direct wire. It was an easy install for me and a buddy for lifting it into place.

  Answered 3 years ago by LovemyovenVerified Purchase

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Q: QuestionCan either oven be used as a regular oven without the convection option

Asked 4 years ago by MARKAYLARJOE.

• A:Answer Yes. You can select multiple options.

  Answered 3 years ago by Lovemyoven

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Q: QuestionDoes it have microwave feature? Can I heat some food?

Asked 4 years ago by Tina.

This question was asked about the related product: Café - Professional Series 30" Built-In Double Electric Convection Wall Oven, Customizable - Matte Black

• A:Answer Hi, Good question! We're glad you like this Professional Series Built-In Double Electric Convection Wall Oven, and we'd be happy to help. We found that there is no microwave setting on either oven. There is a Warm option, but we do not suggest using this to heat cold food. You can see more information on cooking modes in the Use and Care manual. Here's a link: (Page 7) https://files.bbystatic.com/3EpOwBCF4hZd6UqI5q2fIg%3D%3D/a150e6b7-6b00-4b66-90e1-ea132b08a275.pdf Hope this helps! -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionDoes this module come with the Air Fryer function?

Asked 4 years ago by robbin2017.

• A:Answer Yes

  Answered 3 years ago by Lovemyoven

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Q: QuestionDoes this oven come with a broiling pan included with the purchase of the ovens?

Asked 4 years ago by Prunella.

• A:Answer Hi, Great question! We appreciate the interest and we'd like to provide you with an answer. We found that this model does not come equipped with a broiling pan. Thanks for checking with us! -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionHow difficult is it to change the rack positions? I've never had a "roller" style rack before.

Asked 4 years ago by APS1.

• A:Answer The racks are very easy to reposition. All you do is push in the locking mechanism on each side and slide out. Very easy!

  Answered 4 years ago by NCJanaVerified Purchase

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Q: QuestionDoes this have bake mode

Asked 4 years ago by Prots.

• A:Answer Hi there! Thanks for asking! Yes, this model has a Bake feature as well as features like Broil, Convect, and Precision Cooking. More can be read about this oven's capabilities on page 6 of your Use and Care manual. We hope this helps! Stay safe. -Michael@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionCan you have the French doors on the bottom instead of on the top? Our current Dacor double oven has a lower oven low enough that the lower oven door gets sprung, possibly by one of our grandkids sitting on it.

Asked 5 years ago by Tom38.

• A:Answer Hello Tom38 - We appreciate your interest in the CTD90FP2NS1 and we are happy to help! The French doors cannot be on the bottom of this unit. Thanks for checking. Olga@Cafe.

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionI’m considering the Cafe CTD90fp2ns1 and the Monogram ZTDX1fpsnss. Wondering how quiet they are and if one is quieter than the other. I see the Monogram has twin fans. I don’t see that in the Cafe. Would this make them more noisy to run and cool down?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Café - Professional Series 30" Built-In Double Electric Convection Wall Oven, Customizable - Matte Black

• A:Answer Hello, Thank you so much for reaching out and for your interest in a new oven. We do not rate the sound level of our ovens and so therefore we can not provide a decibel level for when the ovens are operational. We apologize if this causes an inconvenience. Best wishes. Mike@Cafe

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionIn 2008, my husband and I bought a 6 burner gas stove w/conv. oven which has an elec.oven. Both loved this Viking beauty until the salesman gave us the tickted price: $9889 plus tax! Said has a Lifetime Warranty. Then I was sold! BUT does it really???

Asked 5 years ago by Niseey.

Q: QuestionDO you carry a microwave combo with the french doors

Asked 5 years ago by Mamat.

• A:Answer Hello Mamat - Thank you for your interest in our stunning Cafe appliances. We are always happy to help. We're afraid a microwave, French door oven combination unit is not available. Please stay tuned for our future appliances by following us on social media. Thanks! - JB

  Answered 5 years ago by Cafe Appliances

  
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Q: Questionwhen does the free installation and delivery offer expire?

Asked 5 years ago by Grumpy.

• A:Answer Dear Valued Home Depot Customer, To better answer your question, please contact the HD.com customer service department at 800-430-3376, call any day between 6 a.m. and 2 a.m. EST. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionCan this be installed above a warming drawer?

Asked 5 years ago by CookAtHome.

• A:Answer Hi CookAtHome - Thanks for considering Café! Yes, Model CTD90FP2NS1 can be installed above a warming drawer. For more detailed guidance please consult the Installation Guide at the following link: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11065-2.PDF - Explore our Café Customizable Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - We'd love to have your in the family. Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionWhat cabinet hardware matches the copper color handles on the cafe smart appliances?

Asked 5 years ago by Color.

• A:Answer Hi - Thanks for considering Café ! The Rose Gold finish by Peppermint is one we recommend for use with brushed copper. Explore our Café Customizable Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionWhat color white cabinets (ie Simply White, Extra White, etc) most closely match the "matte white" of this oven? Thank you.

Asked 5 years ago by KathleenM.

Q: QuestionIs there a steam cleaning feature? And if so, is the same steam procedure also used to steam bread crust?

Asked 5 years ago by cooker35.

• A:Answer Hi cooker35 - Thanks for considering Café Model CTD90FP4NW2! This model features Self-Clean with Steam Clean Option so you can choose how to clean your ovens. It also has Proof mode. This mode is designed for rising (fermenting and proofing) bread dough. During the Proof mode, the halogen oven light is illuminated to provide the warm temperature needed to help yeast rise during the proofing process. On convection models, both the convection fan and oven light come on. The oven lights and/or convection fan may cycle on and off during the proof feature. The temperature range reached during Proof Mode is approximately 80 to 95 degrees F. We'd love to have you in the family. Keep in touch at cafeappliances.com! Sue

  Answered 5 years ago by Cafe Appliances

  
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