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Hi, I suggest performing a soft reset: 1. Make sure your headset is currently unplugged. 2. Make sure your headset is powered on. 3. Hold the Mute button on the headset down for about 15 seconds. 4. Switch the headset off and then back on. 5. Test your headset and see if the issue is resolved. If the issue persists, please contact us - we'd be happy to help in getting this resolved: support.corsair.com -Albert
Sorry, there was a problem. Please try again later.Either it on usb n it supposed to be on Bluetooth when using them. If that doesn't work u can always talk to corsair on there website they can help you too?
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