Questions & Answers

Q: QuestionCan the humidifier operate continuously for more than 4 hours, or does it require manual refilling?

• A:Answer The humidifier can operate continuously for up to 4 hours, as specified in the product description. After 4 hours of continuous operation, it will automatically shut off due to the automatic shut-off safety feature. Therefore, manual refilling is required to continue using the humidifier beyond 4 hours.

Q: QuestionWhat are the dimensions and weight of the Desktop Air Cooler & Humidifier, and how does it compare to other portable humidifiers?

• A:Answer The Desktop Air Cooler & Humidifier measures 6.73 inches in depth, 6.8 inches in height, and 7.6 inches in width. It weighs 2.86 pounds. Compared to other portable humidifiers, it is relatively compact and lightweight, making it easy to move from room to room.

Q: QuestionWhat is the maximum room size recommended for effective use of this air cooler and humidifier?

• A:Answer The maximum recommended room size for effective use of the CRANE Desktop Air Cooler & Humidifier is 250 square feet. This information can be found in the product specifications section, under the "Maximum Recommended Room Size" category.

Q: QuestionHow does the cooling effect of this product differ from traditional air conditioners?

• A:Answer The cooling effect of this product differs from traditional air conditioners as it utilizes evaporative cooling technology. This means it cools the air by passing it through a water-saturated filter, rather than relying on refrigerants or compressors. This results in a more natural and energy-efficient cooling method.

Q: QuestionWhat safety features does the Desktop Air Cooler & Humidifier have to prevent accidents or damage?

• A:Answer The Desktop Air Cooler & Humidifier by CRANE is equipped with an automatic shut-off safety feature that turns the unit off when the water runs out, preventing potential damage to the device. Additionally, it has a low-water indicator that alerts the user when the water level is low, ensuring safe operation.

Q: QuestionIs the sleep timer feature customizable, allowing users to set specific durations for the humidifier to operate?

• A:Answer Yes, the sleep timer feature of the Crane Desktop Air Cooler & Humidifier is customizable. Users can set specific durations for the humidifier to operate, ensuring a worry-free and personalized experience. The product description explicitly states that the sleep timer allows for a "worry-free and customizable experience, without having to manually turn off the humidifier."

Q: QuestionWhat maintenance or cleaning procedures are recommended to keep the Desktop Air Cooler & Humidifier in optimal condition?

• A:Answer To keep the Desktop Air Cooler & Humidifier in optimal condition, regular cleaning and maintenance are recommended. The user manual suggests emptying and refilling the water tank daily, and cleaning the tank and base weekly with a mild detergent and water solution. Additionally, it is advised to descale the unit every 2-3 weeks using a descaling solution to prevent mineral buildup.

Q: QuestionDoes the device have an adjustable humidistat to control the humidity level in the room?

• A:Answer Yes, the Desktop Air Cooler & Humidifier from CRANE features an adjustable humidistat, allowing users to control and maintain their desired humidity level in the room. This feature provides customizable comfort and convenience.

Q: QuestionDoes the manufacturer offer a warranty or guarantee for this product, and what does it cover?

• A:Answer Yes, the manufacturer offers a warranty for this product. The warranty covers parts for 1 year and labor for 0 years.

Q: QuestionDoes it have to be plugged in? Or is it wireless capable?

Asked 1 year ago by Anonymous.

• A:Answer this unit does need to remain plugged in to be used and cannot be operated wirelessly.

  Answered 1 year ago by Crane Customer Care

  
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