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Hello, Thank you for your post, Please share the complete make and model of the system. You can find the complete make and model of the system on the sticker which is underneath of the laptop. Also you can run scanner tool on our website. Our scanner tool provide 100% compatible guaranty. https://www.crucial.com/store/systemscanner You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Crucial Regards,
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