“Hello, Is this compatible with the HP Envy x360 Convertible PC? Model: 15-aq267cl S/N: 8CG7414HYQ P/N: X7U53UA#ABA”
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Hello, thanks for getting in touch, The HP Envy x360 Convertible 15-aq267cl is designed to support DDR4 SODIMM memory, not DDR5. The Crucial 32GB Kit (2x16GB) DDR5-5600MHz C46 SODIMM you mentioned is not compatible with this system. For your model, we recommend upgrading with DDR4-2400 or DDR4-3200 SODIMM modules, depending on your system’s BIOS and chipset support. Here are the compatible parts listed for your system: https://www.crucial.com/compatible-upgrade-for/hp/envy-x360-15-aq267cl RAM installation guide for your convenience: https://www.crucial.com/articles/pc-users/how-to-install-ram-in-laptop If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team
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