“Connected with USB to SATA cable, detected ok by Win 10, shows up in Device Manager. Downloaded and installed the Crucial Acronis True Image but when I run it to clone drive it says "this version requires one crucial SSD be installed" Cancel option only”
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Hello, Thank you for contacting us. We request you to follow the below steps to resolve the issue nsure the customer is using a Crucial SSD, MX100 model or newer. Older Crucial models do not satisfy the copy protection built into Acronis, requiring us to supply the workaround tool below to use this software. -Ensure SSD is connected while launching Acronis for Crucial. -Verify the SSD is detected in Device Manager and/or Disk Management in Windows (Initializing the SSD for first use in Disk Management may help). -If the message still appears in spite of troubleshooting, close down Acronis and then download and run the patch file available at the following link, then retry launching Acronis software.: https://download.acronis.com/oem/Micron/AcronisTrueImageMicron_workaround.exe -If this message persists, uninstall all Acronis products including any older versions of Acronis, then check for and delete any Acronis subfolders from Windows 'Program Files' folder, then reinstall Acronis. If you have any questions, we welcome your reply. Have a beautiful day & stay safe! Regards, SS
Sorry, there was a problem. Please try again later.Assuming that you are running Windows 10, you might have to run the Computer Management application --> Storage --> Disk Management Snap-In. Now you can locate, enable and format your new SSD. This step might be necessary before Acronis True Image can recognize the new device.
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