“Coffee maker is new - doing the initial cleaning - was able to clean carafe side - went to do pod side - and light will not come on - it does nothing. Is it defective or am I doing something wrong?”

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• It is defective.

  Answered by Meesh 1 year ago

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• You have to put the gray pod in to run the clean cycle

  Answered by Mike4957 1 year ago

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• Something's wrong with it

  Answered by MarlonJ 2 years ago

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• I had the same problem. You have to fiddle with the pod container part, make sure its in place properly then it should work.

  Answered by SungB 2 years ago

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