“There is always a ping spike issue when I play online games which never happened on my old pc. The ping will randomly go from 30 to 200 for a few seconds and then return back to normal. Any help with this? Does anyone experience the same problem?”
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We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
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