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Thanks for reaching out THEMADBRO. Please make sure your Ethernet cable is connected to the right port for the PC as well as the router or modem. If not, try resetting the modem or router. You may possibly need a new WiFi adapter. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support
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