Coffees or milk it’s not hot , my temperature it’s set up to max high and still not hot just warm null

Question

DeLonghi Customer Care · Accepted Answer

Sorry to hear that you are having this inconvenience, in these cases we recommend putting in the hot waterspout to run hot water for a couple of times first, and, then try to brew again. This would help to re fill the water circuit with hot water and also activate the heating element again. If the issues persist, please chat with one of our experts at https://www.delonghi.com/en-us/delonghi-support and we will be more than happy to check what further options are available to you.

Answered by DeLonghi Customer Care 3 days ago

DeLonghi Customer Care · Answer

Thank you for your feedback. We are sorry that you had a negative experience with one of our machines, If your Magnifica Plus isn't hot enough, first descale thoroughly, preheat cups, and ensure the machine is fully warmed up; if it's still not hot, you might need to adjust temperature settings (if available), run a quick rinse cycle, or check the thermostat/heating element for wear, as mineral buildup or aging components often reduce heating efficiency. 
Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.

“Coffees or milk it’s not hot , my temperature it’s set up to max high and still not hot just warm”

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