Questions & Answers

Q: QuestionMy grandson set up his new laptop under my account. How do I take that off and do like a restart on his computer to set it up under him and not me

Asked 3 years ago by Anonymous.

Q: QuestionI am buying a new iPad from apple, delivering this week. Can I set up an in store geek squad appt to transfer data from current iPad to new one?

Asked 3 years ago by Margi.

Q: QuestionCan I bring my iPad in to get free help on how to secure it and to free up storage?

Asked 3 years ago by Byron.

Q: QuestionWhat will do you about at home support, because of Covid. If computer purchased at Best Buy, deliver the computer to my home. Install and set up the machine, external monitor, wireless mouse, and connect to wireless printer/scanner?

Asked 3 years ago by Jules.

Q: QuestionIf I purchase a new desk top computer from Best Buy, am I able to hire your firm to bring it to my home, set it up and transfer my software and files to the new desk top? Also, I want the old hard drive installed as well into the new desk top. Cost?

Asked 3 years ago by Charger.

Q: QuestionHOW MUCH WOULD IT COST TO HAVE SOMEONE COME TO MY HOUSE TO TAKE MY COMPUTER FROM ONE DESK AND SET IT UP ON MY NEW DESK.

Asked 4 years ago by great.

Q: Questionhow much do you charge to set up docking station, monitor, keyboard and mouse. Internet is already installed Thanks Kevin

Asked 4 years ago by Honda331.

Q: QuestionI've ordered a new PC from Best Buy for my Mother who lives in another state. I've purchased installation as well as a 3 yr service plan thru Geek Squad. This includes moving her old hardware, right? She won't be able to move her desk.

Asked 4 years ago by Elizabeth.

Q: Questioni need someone who knows how to set up my gaming computer.it is a OMEN25L Desktop gt12-0xxx [email protected] 16GB. NIVIDA 2060 DDR4.WINDOWS 10 OS,I would like to upgrade to 32gb.i will also need OCULAS Rift set up can you help? thank you.

Asked 4 years ago by jjd.

Q: QuestionIf I bring my computer in, will someone be able to install a new graphics card for me?

Asked 4 years ago by Matt.

Q: QuestionDoes Geek Squad still do In-Home set-up of laptops?

Asked 4 years ago by Paddles.

• A:Answer I'm not sure if this service is available at this time due to COVID restrictions. Contact the store for current policies in effect.

  Answered 4 years ago by WhatdoesthismeanVerified Purchase

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Q: QuestionWill you transfer data from my old computer to a new one if the new one wasn't bought from best buy

Asked 4 years ago by Anonymous.

Q: QuestionIf I purchase a laptop from Best Buy, can the Geek Squad transfer EVERYTHING from my old computer to the new?

Asked 4 years ago by Winston.

Q: QuestionDoes the store in Schaumburg, IL transfer my old pc to a new one? What are the charges to do the transfer?

Asked 4 years ago by ltrullinger.

Q: QuestionPurchased a Plugable docking station; can ya'll come to my house and connect my components (laptop, 2 monitors, external back up drive etc.) to it? Is the price $99.99? Thanks

Asked 4 years ago by Anonymous.

Q: QuestionI want to connect my generation 6 iPad to an older Dell computer monitor. The monitor has two separate cables, one a larger fifteen pin male connector and the other a larger HDMI cable I think. Would a Geek squad tech be able to do the set up in my home?

Asked 4 years ago by Anonymous.

Q: QuestionPrice to set up a new desktop from an old desk top

Asked 4 years ago by Sophiany.

Q: QuestionIf i brought a new iPad from best buy, do I have to pay to have it setup and do a dada transfer?

Asked 4 years ago by Milo.

Q: QuestionI have my pc built half way but I cant seem to figure out the other steps, will you guys be able to finish the final steps?

Asked 4 years ago by Jomy.