“I just got the DJI mini3 drone and have charged up the batteries to full. I am trying to create my account and am unable to create one. I then tried to sign on and create a new password. It said to use the link sent to my email and it never sent a link.”
Answer This Question
1-1 of 1 Answer
Dear Customer, We’re very sorry to hear about the issue you encountered. Based on the feedback you provided, we suggest confirming the following: 1. Whether the email account is functioning properly. 2. Whether the email address was entered accurately. 3. Whether the password-reset email might have been filtered into the spam or junk folder. Should you need any further assistance, please feel free to contact our DJI Support at http://www.dji.com/support We are always here to help. Best regards, DJI Support
Sorry, there was a problem. Please try again later.