Questions & Answers

Q: QuestionWhen can we expect to see the blue DJI Spark fly more package in stores or online for purchase? Image says coming soon with no estimated date.

Asked 8 years ago by tcbennett.

This question was asked about the related product: DJI - Spark Fly More Combo Quadcopter - Blue

• A:Answer As of Christmas 2017 they are in stores I have one

  Answered 7 years ago by Bubba328751Verified Purchase

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Q: QuestionIs there a warranty option for this? If you purchase directly from Dji they offer a warranty for an extra $50.

Asked 8 years ago by Cally.

• A:Answer No Best Buy does not offer a protection plan for it as it does for most other products.

  Answered 7 years ago by HillhousemediaVerified Purchase

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Q: QuestionI am here on vacation in Las Vegas has the local store got the fly more combo in as I want to pay and collect in store am only here till end of July

Asked 8 years ago by Sam.

Q: QuestionI'm confused, this combo includes the drone, right?

Asked 8 years ago by NAGF.

• A:Answer Yes it does! The cost of the remote itself is $150+ and the Spark by itself is $499.

  Answered 8 years ago by SR117Verified Purchase

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Q: QuestionWhen it comes the drone and his accessories if you it buy by means of pre order? And if not when it is going to be available to buy it in Best Buy's shop directly? I am from Argentina and I will be even 28 in Miami, because of it, it is the consultation.

Asked 8 years ago by Tomas.

• A:Answer i bought online and picked up in the store.

  Answered 7 years ago by PhillipVerified Purchase

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Q: QuestionWhen do they ship it!??? Please answer

Asked 8 years ago by shipping.

• A:Answer I pre-ordered mine on the first day it was available for pre-order and it is on its way and UPS says tomorrow, Aug 1. The factory must have had a lot of orders.

  Answered 8 years ago by LeonardVerified Purchase

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Q: Questionwhen be avalaible??? we are on july 16 !!!! Please tell me !!

Asked 8 years ago by Dave.

• A:Answer I pre-ordered first week of July and got a text confirmation that it will be delivered on the 28th, which is tomorrow. Hopefully it is also available in stores at that time.

  Answered 8 years ago by exxxtreme

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Q: QuestionHello I pre ordered the fly more bundle ON JULY 1ST and someone commented that it would possible release on July 10 and today is July 12 and still no movement on my order does anyone have an update as to when it will start shipping?

Asked 8 years ago by Slickstre.

• A:Answer Mine will be here tomorrow and I ordered it op the first day it was available for pre-oprder on June 30.

  Answered 8 years ago by LeonardVerified Purchase

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Q: QuestionThe initial date for when this item would be available was July 10th, 2017. However, it has since passed, when will this item be ready to ship.

Asked 8 years ago by Shipdate.

Q: QuestionWhen will it be available to pre order and will we have color choices?

Asked 8 years ago by Slickstre.

• A:Answer I gave been told that the release date from the factory is Jul;y 10, which is only one and a half weeks. Hopefully Best Buy will be accepting orders before then as other dealers are doing so now. Other colors available are Lava Red, Sky Blue, Sunrise Yellow and Meadow Green, but that is only the color of the top part. The rest of the drone is black!

  Answered 8 years ago by Leonard

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Q: Questiondo I need to purchase wifi for my iphone ? to fly this drone I just have phone service and texting please advice

Asked 7 years ago by charlie.

• A:Answer No need to purchase any WiFi, the remote (sold alone or with fly more combo) and drone produce there own WiFi so you can connect to the drone or remote.

  Answered 7 years ago by Athooper15Verified Purchase

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Q: QuestionHello, is there any country limitation in firmware or sw of Spark? I will use the drone especially in Europe so I don't wanna be disappointed with any limits.

Asked 8 years ago by kubaluk.

• A:Answer DJI is always updating firmware. Im mot sure using it in another country updates will be available.

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionWill be available for pick up?

Asked 8 years ago by Facu.

• A:Answer Best to make a phone call to your local store to find out

  Answered 8 years ago by DroneGazette

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Q: QuestionFly more combo shows 2 batteries in the bundle, so a total of 3 batteries would be included correct?

Asked 8 years ago by Travis.

• A:Answer No only one extra battery with the fly more combo.

  Answered 8 years ago by Kurtis

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Q: QuestionWhen pre-ordered. How long is the estimated wait time for product delivery?

Asked 8 years ago by Exxxtreme.

• A:Answer How long is a piece of string? I don't even think BestBuy can answer your question precisely right now. We all just have to be patient. If you take a quick look at DJI's website they're promising their own customers that the drone will leave their warehouse in China in 1-3 days after payment. (Add actual delivery time on top of that). But it makes good sense to buy from Bestbuy as they have great customer service.

  Answered 8 years ago by DroneGazette

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