How do I get it replaced just gave it to my hubby for Christmas and now it doesn’t even hold a charge anymore null

Question

StackupE · Accepted Answer

Hey, all you need to have with you in order to get it replaced is the controller(no box needed I believe) and the receipt. If you don’t have the receipt there’s no need to worry because they can easily find your purchase history through your phone or email that you used for your Best Buy account

Answered by StackupE 5 years ago

VNTDynamite · Answer

Whenever I need to return a defective item, I just take it in to customer service. My purchases are always on our account so it keeps track of my warranty and protection service. The Greek Squad can tell you if it is covered. During the COVID-19 distancing, I have replaced one thing at the curbside pick up. It was easy and I didn't have a box. I also see you can make an appointment at some stores.

Answered by VNTDynamite 5 years ago

StackupE · Answer

All you need in order to have it replaced is the controller(no box needed I believe) and the receipt. If you don’t have the receipt there’s no need to worry because they can check your purchase history through your phone/email used for your Best Buy account

Answered by StackupE 5 years ago

“How do I get it replaced just gave it to my hubby for Christmas and now it doesn’t even hold a charge anymore”

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