“the led light wont turn on?”

1-5 of 5 Answers

• The battery may not support your device. I had the same problem and found out that the battery was not strong enough to charge my Samsung 5s. Best Buy would not return or exchange the battery. Now I have a battery I cannot use.

  Answered by MEMTN 10 years ago

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• are you using micro usb end of the cable to go in to the battery pack and the normal usb end goes in to your wall adapter. if this dose nothing try using the battery pack it may have a full charge. If nothing else return it for a new one at your local Best Buy!

  Answered by Drizzik 10 years ago

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• press the button and it will

  Answered by TingiTingi 10 years ago

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• The led light turns red when it is low battery and turns blue when it is charged.

  Answered by MelanieBlum 10 years ago

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• If the LED will not light up, try a different USB cord to charge. If still no response, and within the 1 year warranty period, take the unit into your local Geek Squad desk with receipt for warranty review.

  Answered by DynexCustomerSupport 10 years ago

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