1-10 of 20 Answers
I have the same problem but have not been able to find any information on this. I even bought a new filter and the problem returned with the new filter in less than two months. This is not an odor that is normally present in my environment that it absorbed. I think humidity is part of the problem and that it might have something to do with the filter material itself, but I'm surprised I'm not finding more people commenting about this issue
Sorry, there was a problem. Please try again later.Thanks Mel1 - good to know I’m not the only one. I did some googling and found others who claim it’s the glue used in the filter. But, like you, I’m totally surprised this issue isn’t reported more often. When I asked Dyson they said it was the first they heard of it. Maybe it’s being down played or people just don’t notice the smell. I live in British Columbia so maybe humidity is a factor - tho the smell from the machine was emitted almost straight away. When I changed the filter it started 10 minutes after. It concerns me because my newborn was exposed to it for a week while I tried to figure out what was going on. Anyhow, buyer beware!
Sorry, there was a problem. Please try again later.activated carbon or charcoal, which eliminate smells, causes that sweet smell. Most people won’t notice the smell but anytime you are buying activated carbon or charcoal filters you will get that smell.
Sorry, there was a problem. Please try again later.Same problem here, have it in our toddlers room overnight and when we come into the room in the morning it has a stale air smell, not pleasant at all. I really need to know what it is and if it’s safe to breath. Nothing from Dyson over this???
Sorry, there was a problem. Please try again later.I'm also experiencing this strange smell, you're not alone ! And yet, I still don't know what to do and where to start. This chat is a good start and I'll keep posted on what's happening here !
Sorry, there was a problem. Please try again later.I have come across the same issue, but it seems as if I have found a solution. The first thing you are going to have to do is you have to take off the top part just as if you were going to change the filter. Once you've removed that part you'll be able to see the part in the middle where the air originates. What you want to do here is then look for a circular greyish plastic foam that is wrapped around the middle. Remove this with a little bit of patience and the smell should drastically decrease.
Sorry, there was a problem. Please try again later.Mine is giving off a weird smell as well. Almost like Nail Polish remover. It has been doing that ever since I got it. I have had it for about 6 months.
Sorry, there was a problem. Please try again later.I have a TP06 Pure Cool Cyptomic. I used it intermittently for about 6-9 months without noticing this smell. As soon as the wildfires hit and I started running the purifier all day I started noticing the smell. Its like a sour or sweet smell. It's hard to describe, but it isn't particularly pleasant. Seems a shame for a $650 purifier to smell up your room. I'm pretty unhappy about it.
Sorry, there was a problem. Please try again later.My machine is only 2 months old and started having this wierd smell. The smell is like compost and I initially thought it was my trash can until I removed the trash but the smell wouldn't go away. Finally I walked up to the purifier and smelled the air blowing out of it and viola it was the Dyson. I called Dyson and their solution is to replace the whole thing since its under warrenty. This is obviously something they must be aware of and will not admit. I do live is a highly humid area so the comments about high humidity impacting the filter makes sense. So guess I am stuck with a worthless machine that I can't use. What's the point of an air purifier if it stinks up your house instead of cleaning the air. This is the last Dyson anything I purchase. All their products cost a lot and have hidden problems they keep out of the spoltlight.
Sorry, there was a problem. Please try again later.Wow I just bought one of these and I had to call Dyson to complain about this strange yeasty smell it smelled like somebody had been making sourdough yeast starters and use the filters and then sent them on to me. It is funny to read your comment. I have supposedly got to refresh filters on the way and maybe they will be different. Two years ago a? I wonder if you're still using the product.
Sorry, there was a problem. Please try again later.