Questions & Answers

Q: QuestionWhat is voltage

Asked 8 years ago by Anonymous.

• A:Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Hot + Cool Link Air purifier. Dyson machines are made for use in the country in which they were purchased in. This purifier is made for use in the US using 110-120 voltage. Best Wishes, Krystal Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: QuestionHow much is the replacement filter? and how often you change it?

Asked 8 years ago by askie.

• A:Answer 80$ and every 3600 hours or about one year for most people.. will probably take me 2 years to hit that many hours

  Answered 7 years ago by PchbrahVerified Purchase

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Q: QuestionDyson 305570-01 Pure Hot+Cool Link Air Purifier Filter Replacement part # of First Generation, and part # of second Generation Filter and costs. Also do you have a replacement parts book in PDF Thanks

Asked 8 years ago by Anonymous.

This question was asked about the related product: Dyson - Pure Hot + Cool Link 400 Sq. Ft. Air Purifier - Blue/Iron

Q: QuestionHow tall is this unit (not the tower)

Asked 8 years ago by Sam.

• A:Answer Hi Sam, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Hot + Cool Link Air Purifier. This purifier measures 24.88 inches tall. Best Wishes, Krystal Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: Questionhow many sq. ft. dose this m/c clear in a house

Asked 8 years ago by barney.

• A:Answer 300sq.

  Answered 7 years ago by eddieVerified Purchase

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Q: QuestionI live apt with my Oder pet and carpet floor, can u tell me the dyson- pure hot cool will work great in my pat ? And another question dyson it only used fan and heat too ??

Asked 8 years ago by Ann.

• A:Answer Hi Ann, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Hot + Cool Link Air Purifier. The purifier is great for eliminating odors and pet dander. This purifier can be used as a fan and also as a heater, all the while providing you with clean air. Best Wishes, Krystal Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: QuestionI read on the user manual that it takes 6 days to calibrate this Dyson. If I used it only 1 day and then I turned it off for 2 weeks (I went on holidays), is this a problem? Will the calibration restart or simply go on from where it was stopped?

Asked 8 years ago by Rosanna.

• A:Answer Hello! This is Miella from Dyson. If you happened to use the machine for 1 day and turned it off, calibration would restart. It is no problem to use the machine for one day and discontinue use for 2 weeks. Hope this helps! Miella Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: Questionis this a second generation filter

Asked 8 years ago by Filter.

This question was asked about the related product: Dyson - Pure Hot + Cool Link 400 Sq. Ft. Air Purifier - Blue/Iron

• A:Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Hot + Cool. This model includes the first generation filter. Best Wishes, Krystal Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: QuestionIs there a continuous fan option on this product? For instance if I set the thermostat to 75 degrees once it reaches that temperature does the fan shut off or is there an option to keep it runninng continuously?

Asked 8 years ago by Rcervantez13.

• A:Answer It sounds like you might think this cools as in to bring down the temperature. The fan pushes the air but doesn't cool it. Yes the fan can be set to on and will retain its speed until you change it. The option to set a temperature is in the heat mode.

  Answered 8 years ago by OwesoVerified Purchase

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Q: QuestionDo you have a discount for Seniors?

Asked 8 years ago by jm.

This question was asked about the related product: Dyson - Pure Hot + Cool Link 400 Sq. Ft. Air Purifier - Blue/Iron

• A:Answer I believe yes

  Answered 7 years ago by Ken52Verified Purchase

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Q: QuestionSorry for the previous bed bath and beyond inquiry, forgot where I was, I'm hoping best buy might carry the filters in the near future?

Asked 8 years ago by cheryl.

Q: QuestionWill bed bath and beyond sell the replacement filters in the near future?

Asked 8 years ago by Cheryl.

Q: QuestionWill this system take care of dust. My room is extremely dusty

Asked 9 years ago by 2plus3kids.

• A:Answer Yes, the area I put mine in gets quite dusty, but it does a very good job of cleaning the air. It heats / cools the room quickly and quietly too. I am going to buy another for a different part of the house. Just make sure to keep it clean.

  Answered 8 years ago by PalomaVerified Purchase

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Q: QuestionDOES IT GET HOT TO TOUCH WHILE RUNNING OR DOES IT SIMPLY BLOW WARM AIR? WE HAVE A ONE YEAR OLD WHO LOVES TO TOUCH THINGS SO THIS IS ACTUALLY AN IMPORTANT QUESTION FOR US! THANK YOU.

Asked 9 years ago by Anonymous.

• A:Answer No it doesn't get hot at all

  Answered 8 years ago by dande325Verified Purchase

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Q: QuestionI would like to know if I have to replace the filter every year.

Asked 9 years ago by Imma.

• A:Answer I don't think so. Only after the unit has been operating for something like 4000 hours,

  Answered 8 years ago by GettintiredVerified Purchase

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Q: Questionhi, can I use with any adapter for europe electric comfomity?

Asked 9 years ago by european.

Q: QuestionI see here you said it consumes 1.2 kW an hour. Is that when the heat is set on maximum? Thank you!

Asked 9 years ago by JJ.

This question was asked about the related product: Dyson - Pure Hot + Cool Link 400 Sq. Ft. Air Purifier - Blue/Iron

• A:Answer Hi there, This is Dan with Dyson. You are correct, the machine will operate on 1.2 kW while in the max setting of the heater mode and 26 watts in the max setting on the fan mode. Best wishes, Dan

  Answered 9 years ago by DysonProductExpert

  
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Q: QuestionCan you share the link for the replacement air filter for this model

Asked 3 years ago by AisC.

• A:Answer I do not share. Find it yourself.

  Answered 3 years ago by Dragonbreath

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Q: QuestionWhy won't Dyson answer the question of how much BTUs there are? This is important for comparison purposes.

Asked 5 years ago by Mark.

This question was asked about the related product: Dyson - Pure Hot + Cool Link 400 Sq. Ft. Air Purifier - Blue/Iron

• A:Answer Hi Mark, this is Kelly with Dyson. We don't measure our machines in terms of BTU's. While our machines do have a heating element, they're measured in watts. While in heat mode, the purpose is to provided heated, purified air in to your room. How well it heats your space would vary, depending on factors such as doors and windows, how warm the room already is, the air temperature outside, etc. With our Dyson Pure Hot+Cool™ purifiers, you can set the desired air temperature all the way to 99 degrees, and you have 10 airflow speeds to choose from. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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