A:AnswerHello, thank you for your question regarding the Dyson Supersonic Nural Hair Dryer. Please be informed that the Dyson Supersonic Nural Hair Dryer sold in the US is designed to operate on 110-120 volts. Unfortunately, it is not compatible with the 220–240-volt systems used in many other countries. Using a power converter or adapter is not recommended, as it may cause damage to the device and void the warranty. If you have any further questions or need additional assistance, please do not hesitate to contact us via [email protected] We would be delighted to assist you further. Warm regards, Dyson Customer Support
A:AnswerHello, thank you for your question regarding the Dyson Supersonic Nural Hair Dryer. Please be informed that the delivery packaging for Dyson products is designed to be discreet. The packaging does not display the contents, making it suitable for gift-giving. Additionally, the Dyson Supersonic Nural Hair Dryer comes with a beautiful presentation case, adding an extra touch of elegance to your gift. If you have any further questions or need additional assistance, please do not hesitate to contact us via [email protected] We would be delighted to assist you further. Warm regards, Dyson Customer Support
A:AnswerHello, thank you for your inquiry regarding the Dyson Supersonic Nural Hair Dryer. The version of the Dyson Supersonic Nural sold in the USA is not dual voltage and is designed to operate on 110–120V only. It cannot be used with 220V power without a proper voltage converter, and using it with incompatible voltage may damage the device and void the warranty. If you plan to use the hair dryer internationally, we recommend purchasing the version specific to that region’s voltage. If you have any further feedback or need assistance with the product, please email us at [email protected]. We would be delighted to assist you further.
A:AnswerHello, thank you for reaching out and for your interest in the Dyson Supersonic Nural Hair Dryer. We understand that sometimes a product may not meet your expectations. Dyson offers a 30-day return policy for purchases made directly from Dyson.com. If you are not satisfied with your purchase, you can return the hair dryer, along with any accessories and attachments, within 30 days from the delivery date for a full refund. Dyson Direct will cover the return shipping costs. If you have any other concerns or queries, please contact us via [email protected] We would be delighted to assist you further. Warm regards, Dyson Customer Support
A:AnswerYou could use the box it comes in to store it and cut off the top of the box for easier access but I just bought a wall mounted holder and love it!
A:AnswerHello Mimi, thank you for taking the time to share your feedback on your experience with the Dyson Supersonic Nural. We truly appreciate your input and apologize for the issues you've encountered. Your satisfaction is our top priority, and we regret that this experience has fallen short of the high standards we strive to maintain for our valued customers. To further investigate this matter and identify a resolution, we kindly request that you contact us at [email protected] for troubleshooting assistance. In the Subject Line, please include "Dyson Review" to ensure prompt attention to your concerns. We are dedicated to addressing your concerns and look forward to restoring your confidence in Dyson
A:AnswerHello, thank you for sharing your query with us. You have contacted us to know the noise level for Dyson Supersonic Nural. We are glad to assist you with the same. The Dyson Supersonic Nural operates at a noise level of 79 decibels. If you have any further queries, please email us at [email protected], in the Subject line please include: "Dyson Review" for prompt attention to your matter. Dyson wishes you great health and joy!
A:AnswerHello Amy, thank you for sharing your query with us. We do appreciate your time and efforts. We would like to inform you that Dyson Supersonic Nural works at 120 volts, and we do not recommend it to be used at voltage higher than 120V. If you have any further queries, you can reach out to us on [email protected], in the Subject line please include: "Dyson Review" for prompt attention to your concern.
A:AnswerHello, thank you for sharing your experience and concerns regarding the Dyson Supersonic Nural Hair Dryer. We apologize for the inconvenience caused. We understand how significant this is for you. Rest assured, we are committed to assisting you. It’s important to note that individual experiences with hair dryers can vary based on hair type, condition, and personal preferences. The Dyson Supersonic Nural is designed to protect hair and scalp health with features like the Scalp Protect mode, which limits heat to prevent damage. However, some users may still experience differences in how their hair feels compared to other devices like the Dyson Airwrap. Here are a few suggestions that might help improve your experience: Adjust Settings: Experiment with different heat and speed settings to find the combination that works best for your hair type. Use Attachments: Make sure to use the appropriate attachments, such as the gentle air attachment or the styling concentrator, to achieve the desired results. Hair Products: Consider using heat protectant sprays or leave-in conditioners to help maintain moisture and smoothness. If you continue to experience issues, please feel free to reach us at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
