“I can't find my instructions right now, and I know I need to clean the filters. How do you do it?”
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Hi there Moses, this is Tia from Dyson. Washing the filter for the V11 Animal is very easy! You'll want to remove the filter by turning it anticlockwise. Gently pull it away from the machine. Hand wash the filter in cold water only, without using any detergent. Be sure to leave the filter to dry for a minimum of 24 hours in an environment with good airflow. Please ensure that the filter is completely dry before reinserting it into the machine. Feel free to reach out to us for machine support at [email protected]. We'll be happy to help further! Best wishes, Tia Dyson Customer Support
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