“It’s pulsating even after I make sure there’s no obstructions sometimes. That problem is new. The huge issue is the battery is only lasting like a minute. And it’s always on the charger. I did super love love this vacuum. Thank you for the response.”
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Hi there, this is Krystal with Dyson. I am sorry to hear your machine is pulsating. The pulsating is a feature built into the machine to alert the user of an obstruction. Therefore, it is just a matter of locating the obstruction and removing it. We would value the opportunity to assist further and want to ensure your vacuum is working as intended. Please contact us at askdysonUS@dyson.com with your contact information and we will be happy to help. Best Wishes, Krystal Dyson Customer Service
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