“how do you fix a animal 7 when you take it off the charger and it only runs about 10 seconds and stops i have checked all the plugs ins and wires. It has done this three times in a row now and I need help”

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• You probably have dirt/hair blocking it. Check carefully from the collection bin all the way to the floor attachment to find and clear the blockage. This is very common.

  Answered by Anonymous 3 years ago

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• Take it back to Best Buy and exchange it. This is not the normal for the product.

  Answered by Jlst 3 years ago

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• Hi Jimmy, this is Kelly with Dyson. If you would like troubleshooting assistance, please feel free to contact us directly via email at [email protected] and we'll be keen to help. Best Wishes, Kelly Dyson Customer Support

  Answered by DysonProductExpert 4 years ago

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