“We have a v6. Purchased May 2016. The roller head quit spinning and picking up anything. Can we return it Best Buy to upgrade? What are our options?”
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did you take the head apart? may be a string or hair stuck. they are made to be taken apart to be cleaned.
Sorry, there was a problem. Please try again later.Hi there! Thank you for taking the time to leave a question about your V6 Absolute. An obstruction being present can cause the cleaner head to stop spinning. We would value the opportunity to assist with some basic troubleshooting steps that should help resolve this issue. Please contact us at [email protected] and we will be happy to help. Best Wishes, Krystal Dyson Customer Service
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