Questions & Answers

Q: QuestionHow much money does it cost?

Asked 3 years ago by SuperKirbio64.

Q: QuestionHi, an amd rysen 5 pro 3350 quad core is equivalent or superior to intel I5 4gen? best regards Numark

Asked 4 years ago by Numark.

• A:Answer Hi Numark, That CPU should be superior to a 4th gen Intel i5 and should provide you the performance needed to support the HD60 S. If you have further questions about compatibility and system requirements, please feel free to reach out to our support team: support.elgato.com -Brian

  Answered 4 years ago by Corsair

  
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Q: QuestionIs this compatible on PS5?

Asked 4 years ago by TIKTOKghostarmy447.

• A:Answer Hi TIKTOKghostarmy447, Please contact our support team, we'd be happy to assist with your setup: support.elgato.com -Brian

  Answered 4 years ago by Corsair

  
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Q: QuestionWill this work with an Android mobile phone? With a multiport adapter that has HDMI port?

Asked 4 years ago by Tube.

Q: QuestionYou see I have a Elgato HD60s and I was wondering what type of laptop would work on it since I can’t afford a PC

Asked 4 years ago by M19alex.

• A:Answer Hi M19alex, Please reach out to our support team so we can assist you with your setup: support.elgato.com -Brian

  Answered 4 years ago by Corsair

  
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Q: QuestionDoes this contraption need power?

Asked 4 years ago by mobiltec.

• A:Answer Yes absolutely!

  Answered 4 years ago by Lani

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Q: QuestionI have set up my capturecard on my gaming laptop to stream off of and my gaming pc is set too its just my audio on my gaming pc now doesnt work And I dont know how to get my mic to work on my streaming pc and gaming pc and same for my audio what can I do?

Asked 4 years ago by blakeyG.

• A:Answer Make sure you are using the Elgato software with it and check the settings on the Elgato game capture link.

  Answered 4 years ago by Lani

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Q: QuestionI've bought an Xbox Series S, and intend to play on a 1080p, 144hz monitor. I'd like to use this capture card to record at 1080p 60FPS. Would this allow 1080p 120fps passthrough? So I can play at 120hz, but record at 60hz?

Asked 4 years ago by Jonny.

• A:Answer Yes absolutely

  Answered 4 years ago by Lani

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Q: QuestionHow do I screen record on ps4 do I need a software, and after I’m screen recording how do I add my voice

Asked 4 years ago by Anonymous.

• A:Answer Use stream labs obs works fabulous with Elgato card

  Answered 4 years ago by Lani

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Q: QuestionWould I be able to stream a Nintendo switch game on discord with this?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, Please reach out to our support team, we'd be happy to help you with your set up! support.elgato.com -Brian

  Answered 4 years ago by Corsair

  
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Q: QuestionDo I need to connect it to a tv. I just want to use just my laptop as a screen.I don’t have a tv and I was wondering if I could use this to connect my ps4 to my laptop

Asked 4 years ago by Flocka.

• A:Answer Yes you can. I don’t use a tv.

  Answered 4 years ago by Lani

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Q: QuestionWant to know will this device allows me to play PS4 on my go laptop Using hdmi cord

Asked 4 years ago by Chefmike.

• A:Answer Hi Mike, Please contact support, they'll be able to look into this for you: support.elgato.com -Albert

  Answered 4 years ago by Corsair

  
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Q: QuestionDoes this work with a switch

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by ehagarty

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Q: QuestionCan you use any usb c 3.0 cable? Cat chewed my cable!!

Asked 4 years ago by LittleDarryl.

• A:Answer Hi, Sorry to hear your cat chewed up your USB cable! A majority of USB-C to USB 3.0 Type-A cables will be fine, as long as they are no longer than 16.4 ft. If you have any additional questions, we'd be happy to help: support.elgato.com -Albert

  Answered 4 years ago by Corsair

  
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Q: QuestionWhy isn’t this capturing my game audio? I have a blue yeti as my microphone and connect my turtle beach’s to the blue yeti as it’s also considered as my speakers for my game audio. I don’t know what I’m doing wrong.. please help

Asked 4 years ago by Killkaye.

• A:Answer If you go to elgatos website and download the audio capture program you should be able to swap the audio inputs that it is looking for. Watch this video.. that's how I figured it out.. https://youtu.be/jg_5Wf9Ll1E

  Answered 4 years ago by andya143Verified Purchase

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Q: QuestionIs this capture card compatible with OBS editing software, and streaming services??

Asked 4 years ago by Lynx.

• A:Answer Hi Lynx, Yes, the HD60 S can be set up with OBS software (https://help.elgato.com/hc/en-us/articles/360035843491-Elgato-Game-Capture-HD60-S-OBS-Studio-Setup) and streaming services. If you have any additional questions, we'd be happy to help: support.corsair.com -Albert

  Answered 4 years ago by Corsair

  
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Q: Questionwould i need to download obs or streamlabs to stream gameplay from my xbox one s to twitch

Asked 4 years ago by laceupgami.

• A:Answer Hi, You can stream with Elgato Game Capture Software (https://www.elgato.com/en/game-capture-software). You can find more details on setting up your stream here: https://help.elgato.com/hc/en-us/articles/360028235691-Live-Streaming-and-Elgato-Game-Capture-HD. If you have any additional questions, please feel free to reach out: support.elgato.com -Albert

  Answered 4 years ago by Corsair

  
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Q: Questioncan i use this with a wireless mic and still capture audio?

Asked 4 years ago by arsi.

• A:Answer Is your mic linked to a console? If so, sorta, but depending on the console (PS4 or Xbox) you'll need to send your "party chat" through the external source (i.e. tv/speakers) as well as headset. If your headset is linked to a PC, yes. There are several options here, and it is actually pretty customizable and easy to use. I personally use Streamlabs OBS for streaming to twitch, etc, and the Xbox Game Bar for xbox party chat, or discord for PC players etc. (I am not sure of an alternative for playstation). Using Streamlabs' mixer or another audio mixer (vbaudio, voicemeter) I am able to mix and stream different audio channels. If I didn't want the chat of the people I'm in a party with going through the stream, I can cancel that output to the stream, but still hear it on my headset, etc.

  Answered 4 years ago by BradVerified Purchase

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Q: QuestionWill I be able to use this for my PlayStation 4 AND my webcam at the same time or do I have to have my cam connected to my laptop?

Asked 4 years ago by Wolfie.

• A:Answer Hi Wolfie, Please contact support with details of your configuration and we'll happily provide guidance: support.elgato.com -Albert

  Answered 4 years ago by Corsair

  
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