“the inside bottom of cup is flaking off ceramic material”

1-4 of 4 Answers

• The cup I replaced had chipping. I’ll be more gentle washing this cup.

  Answered by DavidA 2 years ago

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• Yes, yes it is. Per EMBER.Com this should not affect functionality since flaking is cosmetic, not functional.

  Answered by TechAffairRTG 2 years ago

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• Perhaps if you are using a metal or hard spoon or stirring utensil. I use a wooden spoon and have had mine for months so far and it’s showed no damage or wearing

  Answered by user838959 2 years ago

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• Hi MelBelle, We're so sorry to hear you are having an issue with the inside of your mug! We'd love to take a closer look and assist you with this problem. Please reach out to our team at support@ember.com so that we can get you back to fully enjoying things at your perfect temperature! :)

  Answered by Ember, Inc. 2 years ago

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