“I purchased an Energizer Max Power Bank 20,000 mAh. I have charged the product but cannot get it to charge my cell phone. I use my white Apple USB C wire and as you can see no lightning bolt appears to indicate that my Apple iPhone is being charged.”

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• I purchased a lightning cord with a usb end and it works great. Never actually tried my usb-c to lightning cable because I don’t like removing chargers from their designated spaces

  Answered by CassandraC 2 years ago

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• It’s only meant for 2 USB A charging cables. That hole is for input only.

  Answered by Satha 3 years ago

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