“Does this printer need to go to an authorized agent when the ink pads need to be replaced? Because you can't use the printer when ink pads are full, because an authorized agent that repairs them needs to reset the printer with a code.”
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Hello Crys. If the printer is within warranty, we can arrange to have the printer exchanged. If the printer is out of warranty, we can find an authorized service center to assist you further. Please feel free to contact our Technical Support team by phone if you need additional assistance. Regards, Kevin - The Epson Team.
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