“Our printer is constantly jamming. Do you know a way to fix this? Extremely frustrating. Thank you”
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This is just a follow-up for our printer. We are still having issues. Most time to jam is at the back access panel. We think we're using decent paper, we're not overloading it, there's no obvious reason that we can see why it jams so often. I have heard about making sure the paper is correct side up. Can you define what that means? Sometimes when we have trouble we will flip it over and see if that helps. Thank you!
Sorry, there was a problem. Please try again later.This is just a follow-up on our printer. We are still having problems where a jams for no apparent reason. Nothing stuck in it, decent paper . We always or most times have to unjam it from the back access area. I do hear about making sure we have the printable side up. Can you define what that means? Sometimes if we have trouble we will flip it over and see if that helps.
Sorry, there was a problem. Please try again later.Hello Mjk. We're sorry to hear that you are encountering paper jam issues with your ET-5150. We recommend checking the internal paper path for any obstructions or paper tears. If everything is clear and looks good, then please contact our Technical Support team by phone for assistance. Regards, Kevin - The Epson Team.
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