“Just purchased this and it seems great. However when I request to go back to the Home Screen it takes me to a blank screen. It also is a blank screen when I start the device. Any suggestions ?”
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Hello Ty. There is a "Blank" button on the control panel of the EF12, so If you can still hear audio from the device, it's possible the button was accidentally pressed. If there is still a blank screen, try disconnecting the power cable, leaving it unplugged for 30 seconds, and restarting the projector. Please contact our Technical Support team for additional assistance if the above steps didn't fix the issue. Regards, Kevin - The Epson Team.
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