“My Fitbit Charge HR is charged, but it is showing today's date as May 2 at 7:56. today is May 9 and it is now 10:45. Does anyone know what the problem is? I”
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Make sure that you sync your fitbit to your phone or pc. This should update the date and time. When I travel I have to do this to get the right time zone to show up.
Sorry, there was a problem. Please try again later.When mine did this, I just had to sync it to my phone and it took the date and time from the phone and showed it correctly. I think my husband had to "remove" his fitbit from the phone and add it again to fix the same problem. Hope this helps. Do know that when your fitbit falls apart they will send you another one when you call and tell them. It happens pretty quickly with every fitbit we have had.
Sorry, there was a problem. Please try again later.Call Fitbitcustomer service. They are great!
Sorry, there was a problem. Please try again later.If you haven't already, connect to your computer and do a reset on the device. Instruction are on the Fitbit web site. Mine did that once and the reset fixed it.
Sorry, there was a problem. Please try again later.I was able to go to the Fitbit website, and when they were not able to fix my issue, I sent them my unit, and they sent me a new one no charge.
Sorry, there was a problem. Please try again later.You probably just need to sync the unit with the dashboard control on you computer/mobile.
Sorry, there was a problem. Please try again later.Go to your app and sync your device.
Sorry, there was a problem. Please try again later.It needs to sync using the app.
Sorry, there was a problem. Please try again later.I had that problem. I resynced it with my home computer and some how it reset the time and date. Not sure if that's how it is suppose to be done but it worked for me.
Sorry, there was a problem. Please try again later.you need to sync it
Sorry, there was a problem. Please try again later.