“My heart rate monitor doesn't work? Is there something I'm missing to make it work?”
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You may need to re-position it to within one finger's width from the crease of your wrist.
Sorry, there was a problem. Please try again later.Are the green lights functioning? Also Fitbit recommends wearing it loosely on your wrist/arm.
Sorry, there was a problem. Please try again later.Factory reset
Sorry, there was a problem. Please try again later.Based on my wife and I's experience, it should simply work automatically. There is nothing special we had to do other than follow the directions for wearing it: a little loose, and 1-2 fingers width above the wrist. If yours isn't working, and you are wearing it per their directions, then it must be defective. I'd return it. The only caveat is making sure you have the CHARGE HR, and not just the normal CHARGE (Charge HR has heart rate tracking, the normal charge does not),
Sorry, there was a problem. Please try again later.Should track automatically. Make sure the Fitbit is placed in accordance with the suggested location. (1 in above wrist). If so, call Fitbit. They have excellent customer service.
Sorry, there was a problem. Please try again later.Plug into laptop as if you are charging and reset it will fix problem
Sorry, there was a problem. Please try again later.Try resetting it.........while plugged in hold the side button down until it turns off.........power it back on and it should work.
Sorry, there was a problem. Please try again later.Check the location of your Fitbit on your arm and ensure that the faster is snug.
Sorry, there was a problem. Please try again later.Make sure it is turned on in the Fitbit app and then sync and it should work!
Sorry, there was a problem. Please try again later.Check the Fitbit app and you should be able to turn the monitor off and on from there.
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