Questions & Answers

Q: QuestionIs this air conditioner compatible with smart home assistants?

• A:Answer Yes, this air conditioner is compatible with Amazon Alexa and Google Assistant.

Q: QuestionHow much moisture can this unit remove from the air?

• A:Answer This Frigidaire air conditioner can dehumidify up to 3.8 pints of moisture per hour.

Q: QuestionWhat is the maximum room size this air conditioner is designed for?

• A:Answer This air conditioner is designed for rooms up to 550 square feet.

Q: QuestionDoes this air conditioner have a timer?

• A:Answer Yes, this air conditioner has a programmable timer for added convenience.

Q: QuestionCan I control this air conditioner with my phone?

• A:Answer Yes, you can control the temperature and settings of this air conditioner from your smart device using the Frigidaire app.

Q: QuestionDoes this air conditioner come with a remote control?

• A:Answer Yes, this air conditioner comes with a remote control for easy temperature and fan speed adjustments.

Q: QuestionDoes Best Buy install window a/c

Asked 5 months ago by Anonymous.

• A:Answer Hi there, good day! Yes, Best Buy offers installation services for window air conditioners, including the Frigidaire 12,000 BTU Smart Window Room Air Conditioner with Wi-Fi (model FHWW124WD1). However, the availability of this service depends on your location and the specific requirements of the installation. - Maico

  Answered 5 months ago by FrigidaireSupport

  
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Q: QuestionWhat’s the lowest temperature

Asked 1 year ago by Anonymous.

• A:Answer Hi there, valued customer! Thank you for reaching out to us regarding your inquiry. The lowest temperature is 60 F. - Jessica

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs this air conditioner certified Energy Star?

Asked 1 year ago by Anonymous.

• A:Answer Hi there. Thank you for reaching out to us. This Frigidaire - 12,000 BTU Smart Window Air Conditioner is not energy star certified. - Maria

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionCan it plugin wall outlet 220v

Asked 3 months ago by Anonymous.

• A:Answer Hi there! It cannot be directly plugged into a 220V wall outlet. It’s recommended to consult a licensed electrician to ensure a safe and proper setup. - Reed

  Answered 3 months ago by FrigidaireSupport

  
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Q: Questionis this a 115 v or a 220V

Asked 4 months ago by voltage.

• A:Answer Hi there, valued consumer! The Frigidaire FHWW124WD1 12,000 BTU Window Room Air Conditioner is a 115V unit. The plug type is LCDI 5-15P, which is standard for 115V appliances. - Maico

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionDo you need that extra filter over the mesh filter? And where can I buy the filter replacements?

Asked 4 months ago by FilterQuestion.

• A:Answer No, the unit comes standard with a washable mesh/dust filter—this alone keeps the AC running efficiently. It depends on your discretion if you want to add additional PureAir or charcoal-style filter which you can buy separately. Jessica

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionDoes it get to 60 degrees

Asked 5 months ago by Anonymous.

• A:Answer Hello, our valued consumer! Yes, the Frigidaire FHWW124WD1 window air conditioner can reach 60 degrees Fahrenheit. The thermostat can be set to temperatures ranging from 60°F to 86°F (16°C to 30°C). We hope this answers your question. - Patrick

  Answered 5 months ago by FrigidaireSupport

  
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Q: QuestionDoes this come w a dehumidifier? If not which model does for a 6oo SQ ft room

Asked 7 months ago by Rio.

• A:Answer Good day, Rio! The Frigidaire FHWW124WD1 12,000 BTU Window Room Air Conditioner with Wi-Fi does not include a built-in dehumidifier. However, it does offer a Dry Mode function that removes up to 3.8 pints of moisture per hour from the air, which can help reduce humidity levels in your room. This feature is suitable for mild to moderate humidity control but may not be sufficient for more humid environments or larger spaces. For a 600 SQ ft room, the Frigidaire 22-Pint Dehumidifier (FFAD2234W1) is a suitable choice. It offers efficient moisture removal and is Energy Star certified, ensuring energy-efficient operation. If your room experiences higher humidity levels, consider the Frigidaire 35-Pint Dehumidifier (FFAD3534W1) for enhanced performance. - Maico

  Answered 7 months ago by FrigidaireSupport

  
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Q: QuestionI need delivery and installation

Asked 1 year ago by Doge.

Q: QuestionDo you need to have support outside your window for this unit?

Asked 5 months ago by brichard.

• A:Answer Hi there, Brichard! Good day! The Frigidaire FHWW124WD1 12,000 BTU window air conditioner: The unit comes with a window kit—including side filler panels, top and bottom rails, foam gaskets, and a sash lock—for mounting directly into a standard window frame. Weighing about 67 lb, a window frame alone may not provide enough support over time. The installation manual cautions to “inspect the location where the air conditioner will be installed. Be sure it will support the weight of the unit over an extended period”. One reviewer specifically noted adding an outside support bracket to reduce the load on the "vinyl window frame", recommending it to prolong frame life. You don’t strictly need a separate support bracket to install the FHWW124WD1, but it's highly advisable, especially for heavy units or weaker frames. Adding one helps protect your window structure and ensures the unit stays level and safe long-term. - Maico

  Answered 5 months ago by FrigidaireSupport

  
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