“So the 20 cu ft freezer just got delivered and the door is extremely hard to open without having to shake rattle and roll. What might the best thing to do about this be? Plugged in or not it is really hard to open. Afraid handle may get ripped off.”
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Stick your fingers in the gasket on the side by the handle, it will open right up
Sorry, there was a problem. Please try again later.Snatching and jerking will eventually result in damage to the handle or the gasket. This should work with just a little practice. Be sure the door Has been CLOSED FOR AT LEAST 2-3 MINUTES.. Grasp the handle and pull with about 3-4 POUNDS of pressure. Continue to pull and the door should gently open within 5 seconds. If it doesn't open , pull a little bit harder.
Sorry, there was a problem. Please try again later.Hi Jtown! Thank you for your inquiry. When the door is closed it creates a vacuum, making the door harder to open for a couple of minutes. After shutting the door, wait two minutes before opening the door again, to allow the internal pressure to equalize. If it becomes bothersome or hard to open, do not hesitate to reach out to us or your retailer directly at your convenience. -Thanks!-
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