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26 Cypress St
Williston, VT 05495
Open until 9 pm
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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the ample storage space and convenient size of the 20.2 Cu. Ft. Frost-Free Upright Freezer. Positive feedback also highlights its quiet operation, effective door seal, and fast freezing capabilities. While some users mentioned occasional issues with freezing and the compressor, the majority of reviews praise its performance and value for the price. The frost-free feature and bright interior lighting were also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 644 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Very spacious and well laid out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this freezer because of the price point (on sale for little under $600) and how well laid it was. I'm able to fit MANY more items in this freezer vs my old freezer, despite the old one being only .1 cubic feet smaller. My old one had a plastic basket on the bottom shelf that was always a pain and eventually was so encased in ice that it was unable to be removed. Each shelf in this new freezer is flat, which is the biggest reason I choose this freezer. Lot of other freezers have shelves in the door that just seem to make sense or are otherwise awkwardly placed. The shelves are also fully rounded, which is great as my old freezer had gaps that items constantly fell through onto the floor. The light is also brighter and located in a more central location compared to my old freezer, so it's easier to see what I have on hand and pull out items.

    I would recommend this to a friend
  • Pros mentioned:
    Door seal, Noise level, Storage space

    Rated 4 out of 5 stars

    Lots of room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer so far works great. My only complaint is it is hard to open the freezer door. I understand why it's like that due to the seal seems when you close the door there is something that sucks the air out so it seals really good, but everytime we try to open the door the whole freezer slides before the door opens. Other than that the freezer has lots of room. I wish it had 1 more shelf maybe I will see if I can order one. It is quieter than our old freezer I just hope it lasts as long.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    large freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer replaced a very old freezer. It's much larger, frost free and energy efficient. It only uses a fraction of the electricity the old freezer used. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Truly a Great Workhorse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these freezers in my pet food store. They are truly workhorses, and I count on them to keep thousands of dollars worth of frozen raw dog food fresh and freezer-burn free. One is 5 years old, and has been problem free. I purchased a second one last year, and it's equally solid.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Cool Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer cooled so quickly! Very sturdy and very spacious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer does everything I need. Haven’t had any problems. I love the lock feature. Kids can’t get in without the key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to open.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the freezer. I find it gets such a secure seal, it is sometimes hard to open.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 01/2016; great freezer. Fast forward to 01/2019; completely busted bottom in the freezer itself; lost over 1,500.00 worth of food. Of course extended warranty did not cover the freezer nor the food. I understand it has been three years, but seriously give me a break here. I will never buy a Frigidaire product ever again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Abbstergator. Thank you for sharing your experience. We understand your position. Rest assured, we make every effort to manufacture quality products. We apologize for your experience and hope that we will be able to restore your faith in the future. Should you need any assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST. Regards, R'Shaye Frigidaire

  • Pros mentioned:
    Door seal, Size

    Rated 5 out of 5 stars

    Big, bright and cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upright freezer is exactly as big as it says. It may have been a bit taller than I expected, but it met the dimensions and the higher shelves are nice (we have plenty of space where we have the freezer). The door seal is very strong and it is obvious the door is closed or not. This is a vast improvement over the freezer it replaced (we had thaw problems with the kids didn't close it all the way. Cold - this freezer can keep your meat, icecream very frozen - rock hard. Just adjust the setting to what you want. The freezer has a very clean appearance, not fancy, just neat and very white. It is larger than our older one but also ORGANIZES our food better with the deeper door slots. And, it isn't so deep you lose track of something for years in the back. The tray on the bottom ensures there is no frost build up by allowing the air to circulate. Definitely would recommend this brand and these features.

    I would recommend this to a friend
  • Pros mentioned:
    Door seal, Noise level, Storage space

    Rated 5 out of 5 stars

    Fantastic Upright Freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this purchase. I bought this to replace my old upright freezer and couldn't be more happy. It's very quite, has a light on the front bottom that lets you know if the power is on (A huge plus in my book) Very cold, and a great vacuum seal when you close the door, letting you know your food will be kept sealed and frozen at all times. You can hear it sealing! Has sturdy adjustable shelves to fit your needs. Deep storage space for those larger boxes you get from the grocery store. I couldn't ask for anything better. If this freezer every needed replacing I know where and what to buy. I would buy this freezer over and over. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Great on space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, bright lights, Lots of storage space. This freezer was able to hold more than I thought it would. The standard shelving options are great, but they are fully customizable for people who want to change things up. Freezes the food quickly. A few months later - still frost free.

    I would recommend this to a friend
  • Pros mentioned:
    Door seal, Storage space

    Rated 4 out of 5 stars

    Overall pleased with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room on the inside and good use of space. Freezer gets very cold and quick. The LED lighting is a must have and the door seals extremely well. Maybe to well as its a little hard to open but I'm not complaining as I have a good sense of mind knowing it seals good.

    I would recommend this to a friend
  • Pros mentioned:
    Door seal, Noise level, Size

    Rated 5 out of 5 stars

    First new freezer in 30 years!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this delivered. Guys were GREAT & took extra care bringing it in. Great help with first freezer as it was dented when they opened the box. Offered information & phone # for compensation or exchange. Even brought out second freezer. And they remembered us!! Freezer is bigger than thought it would be! But that's great as food doesn't get "lost" or forgotten. LOVE that it doesn't get any frost build up!!!! It is louder than my old one but it's not a problem as it sits in our utility room where we keep the door close most of the time. Do need to use 2 hands to open it. One hand to use fingers to wedge at seal & other to pull door. But no biggie as I like that is seals s well. Can hear the seal activation as soon as door is closed. LOVE my new freezer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Door seal

    Rated 5 out of 5 stars

    Solid Freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for an upright freezer for some time and compared quite a few different brands and sizes. This freezer is solid. The door shuts firmly and once it's closed, you can hear the interior sealing itself. It holds ALOT of items. The interior light is very bright and illuminates the entire interior, even below the bottom shelf. There is ample room among the six door shelves too. The whole buying experience was great too! Best Buy had it on display for us to check out and the sales rep helped us immediately so we were in and out of the store in about 30 minutes. Delivery was on time as scheduled and installation was quick. The best part was that it was on sale and the sale price was the lowest among the major stores that carried it!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage space

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just like other reviewer said lot of room the light is excellent the shelves are perfect a lot bigger than expected but that's a plus

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    does what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very spacious inside, gets very cold and stays cold despite being on a hot/humid 3 season porch. It keeps things so cold, it's not good for storing ice cream you want to eat soon. best buy employee helped me pick it out. hopefully will last longer than the worthless gladiator it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 4 out of 5 stars

    Good freezer with lots of shelves for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the storage space and it's keeping the temp at a consistent 10 degrees, where I decided to set it. My only complaint would be that it is noisy. Each time it starts up, you can hear it in the other room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I when from 8cu to 20cu cause I needed a little more space sure am glad I did this freezer is better than I expected.it has a bright light when you open door very easy to find item your looking for and is quiet and has a green light that means everything is working fine . Very impressed nice freezer

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It's absolutely HUGE! Plenty of room for everything, well lit, cold, and frost-free. Gone are the days of bending over into a chest freezer. Plus, all the storage in the door is perfect for organizing individually packaged portions of meat.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice bright interior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has more room inside than my last Frigidaire which lasted through more than 20 years. The LED light is so bright that even items on the bottom shelf are easily seen. Shelves can be adjusted for height. The reason that I gave it four stars is that it is noisier than my last freezer. I can hear a steady, low hum in the room that backs the garage wall when the condenser kicks in. I would hesitate to put it inside a kitchen. Still, it holds a huge amount of food that can be easily seen so it fits our requirements. I'm glad that I purchased it.

    I would recommend this to a friend
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