Questions & Answers

Q: QuestionFirst time using the oven, I hear a loud cracking noise. Checked and the glass in the oven door cracked. The oven was purchased in July-who do I contact?

Asked 7 months ago by Sandra.

• A:Answer No problems with ours . My guess improper handling sometimes minor glass scratches durning transport from truck to or during movement install pure speculation unless defective manufacturer install from factory. glass even tempered can crack it expands with heat. I would exchange it . Call your store. Hope this helps.

  Answered 7 months ago by AnonymousVerified Purchase

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Q: QuestionWhat buttons EXACTLY resets the clock? I’ve been trying (and referred to my owners booklet on how to do it but nothing works

Asked 8 months ago by Anonymous.

• A:Answer Hi there, find the button marked “Set Clock” (or simply “Set Clock”) or sometimes it’s done via the TIMER/Clock key. For example: one manual says “Press Set Clock once (do not hold the key down). Within about 5 seconds, use the Up / Down arrow keys (or “+” / “–” keys) to adjust the hour and minutes until the correct time appears. Release the keys and the time is accepted after a few seconds (or pressing any other key may finalize it). Note: The clock cannot be changed when the oven is actively cooking. - Jessica

  Answered 8 months ago by FrigidaireSupport

  
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Q: QuestionSo my stove still works but the oven doesn’t it don’t come on and the light is out when i open the door how do i fix it

Asked 10 months ago by LadyTee.

• A:Answer Here’s a helpful troubleshooting guide you can follow to try and fix your Frigidaire 5.1 Cu. Ft. Freestanding Gas Range oven: Check Power Supply Make sure the range is plugged in securely. Check your home’s circuit breaker or fuse box to ensure the breaker hasn’t tripped. Inspect the Oven Light Bulb The oven light bulb might be burned out—replace it with a compatible appliance bulb (usually 40 watts, appliance-grade). To access the bulb, turn off the power, open the oven door, and remove the bulb cover inside the oven. Verify the Oven Igniter For gas ovens, the igniter lights the burner. If it’s faulty, the oven won’t heat. Listen for clicking sounds or watch for the igniter glowing when you turn the oven on. A weak or non-glowing igniter likely needs replacement. Check the Oven Control Settings Make sure you have set the oven to the correct mode (Bake, Broil, etc.) and temperature. Try resetting the oven by unplugging it for a few minutes and plugging it back in. Door Switch or Sensor Issue The oven light often depends on a door switch. If the light and oven don’t respond when the door opens, this switch might be faulty. Call for Service If these steps don’t fix the problem, it might be an issue with the control board, thermostat, or gas valve. - Jessica

  Answered 10 months ago by FrigidaireSupport

  
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Q: QuestionDoes this stove come with a LP conversion kit?

Asked 1 year ago by RodgerP.

• A:Answer Hi, RodgerP! No, the Frigidaire FCRG3052BS gas range does not come with a built-in LP conversion kit. While the range is compatible with liquid propane (LP) and can be converted, the LP conversion kit is sold separately. We hope this answers your question. - Patrick

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs the light supposed to come on when you open the oven door

Asked 1 year ago by Cindy.

• A:Answer Yes

  Answered 1 year ago by PrOuDmOmOfFIVEVerified Purchase

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Q: QuestionDoes this stove have electric starters for the burners and oven?

Asked 1 year ago by Petey.

• A:Answer Yes

  Answered 1 year ago by BrandonDVerified Purchase

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Q: QuestionWhy does the Gas Range stick out from the wall four inches? This is unacceptable. The delivery and set up people said it was because of the gas line but my Samsung did not stick out it had an area in the back of the oven open to accommodate the gas line.

Asked 1 year ago by gasrange.

• A:Answer Depends on the line from floor up mine is flush previous range could not be slightly wider

  Answered 7 months ago by AnonymousVerified Purchase

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Q: QuestionDoe it have Phrobe

Asked 1 year ago by Butch.

• A:Answer Hi, Butch! Thank you for this inquiry and for bringing this up. No, this range model unit does not have a built-in temperature probe (often referred to as a "phrobe"). ~Juan

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionHow do you turn on the self clean feature? The manual does not mention self clean.

Asked 1 year ago by Sally.

• A:Answer It doesn't come with aelf clean features

  Answered 1 year ago by BrandonDVerified Purchase

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Q: QuestionDoes Best Buy offer a longer cord for this model? The model came with a 3 ft cord that is too short for the location of my power outlet in my kitchen (older model home). How can I purchase a longer cord like a 6ft cord?

Asked 1 year ago by Forerunner235.

• A:Answer Can't answer...didn't have this issue.

  Answered 1 year ago by RobertDVerified Purchase

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Q: QuestionIs the boiler in the oven or down below?

Asked 1 year ago by Tinamarie.

• A:Answer The boiler is in the main oven towards the top of this space.

  Answered 1 year ago by Anonymous

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Q: QuestionHello, What is the difference between this model and the FCRG3062AS?

Asked 1 year ago by Boba.

• A:Answer Hi there, our valued customer! Model number FCRG3052BS has no steam clean feature. -Christian

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionAre the oven knobs plastic?

Asked 1 year ago by andrea.

• A:Answer Yes and the outer knobs get very hot.

  Answered 1 year ago by Jlvtx

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Q: QuestionCan this range be used and stored outdoor?

Asked 1 year ago by DAAT.

• A:Answer Hi, DAAT! Thank you for this inquiry. If you're going to use the unit outside, please consider that all materials used in the construction of cabinets, enclosures, and supports surrounding the product must have a temperature rating above 200°F (94°C). For storing the unit outdoors, flammable materials should not be stored in an oven or microwave, near surface burners or elements, or in the storage or warmer drawer (if equipped). This includes paper, plastic, and cloth items, such as cookbooks, plastic ware, and towels, as well as flammable liquids. Do not store explosives, such as aerosol cans, on or near the appliance. ~Juan

  Answered 1 year ago by FrigidaireSupport

  
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Q: Questionis this steam clean ...self cleaning..or manual

Asked 1 year ago by betty.

• A:Answer I was just looking through the manual they have linked to this model, and I don't see a self-clean option....

  Answered 1 year ago by andrea

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Q: QuestionWhat is the consumer reports rating

Asked 2 years ago by Linder.

Q: Questiondoes it have self cleaning oven

Asked 2 years ago by Billy.

• A:Answer No it does not

  Answered 1 year ago by PrOuDmOmOfFIVEVerified Purchase

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Q: QuestionHow many racks does this oven have

Asked 2 years ago by Birdie.

• A:Answer 2 racks

  Answered 1 year ago by BarbaraVerified Purchase

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Q: QuestionDoes this gas range have Frigidaire guarantee? For how many years?

Asked 2 years ago by Eva.

• A:Answer Hello, Eva. We appreciate your inquiry. This model is covered by a 1-year limited warranty. You can see the details in the owner's manual on page 34. We hope this information helps! - Christi

  Answered 2 years ago by FrigidaireSupport

  
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