A:AnswerHi William - Thanks for considering GE! With proper use and care, you should not expect the interior coating to peel on your new GE microwave. We suggest viewing the following link - MICROWAVE CLEANING RECOMMENDATIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17377 - The cavity coating in GE microwave ovens is selected to be safely used as a food-contact surface and meets our and applicable government requirements for such use.
No lead or other toxic materials are added to the cavity coating material used in our microwave ovens.
The inadvertent ingestion of small amounts of peeling coating does not create a health risk. take a look at the following link: MICROWAVE - CAVITY REPAIR NEEDED DUE TO ARCING, CHIPPING, PEELING OR SCORCHING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16197 - Keep in touch! Sue
A:AnswerHi Donna - Model JES1072SHSS is 17 5/16"width x 10 3/16"height x 12 3/4"depth. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. These microwaves are intended for countertop use only. We do not recommend installing them in tight spaces, like a cabinet. We suggest viewing the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Model JES1072SHSS is not compatible with Undercabinet Hanging Kit # JXA019K. This kit is compatible with GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS and GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for your interest in GE Model # JES1072SHSS! This model is not compatible with a trim kit. Select GE Appliance countertop microwaves are Built-In Ready. Take a look at the following link- BUILT-IN MICROWAVE OVENS: https://products.geappliances.com/appliance/gea-category/microwave-ovens?TYPE=Built-In - Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHi MeiMei - Thanks for considering GE Model # JES1072SHSS. This model in white is JES1072DMWW.
Keep in touch at GEAppliances.com for all your appliance needs! Sue
A:AnswerHi DJ - Thanks for choosing GE Model # JES1072SHS. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. Take a look at the following link for more details - MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Thanks for considering GE Model JES1072SHSS! This model is approximately 12 3/4" deep (Approx. Product Dimensions (WxHxD) (in.) 17 5/16 in x 10 3/16 in x 12 3/4 in). The plug is a straight plug that sticks out approximately 2". Also, microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. We suggest viewing the following link - MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! Sue
A:AnswerHi Nanu - Thanks for considering our GE Model JES1072SHSS! The microwave can be placed on a shelf under your cabinets as long as there is adequate clearance. The approximate product dimensions are 17 5/16"W x 10 3/16"H x 12 3/4"D. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. If located on the counter near a range, we recommend locating it at least 2 ft. away. Do not place near or over a heat source. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Susanb - Thank you for your question; we are glad to assist. Please visit the following link to view the cleaning tips provided on page 13 of this model owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf
We hope this information is helpful. Thanks for checking. Olga
A:AnswerHi FarmLady - "Add 30 Sec" can be used with the Popcorn setting once the countdown time is displayed. It will add 30 seconds to the time counting down each time the pad is pressed. Each touch will add 30 seconds, up to 99 minutes and 99 seconds. The Popcorn feature is preprogrammed for popcorn weighing 2.5 to 3.0 ounces. Follow package instructions, using "Time Cook" if the package is less than 2.5 ounces or larger than 3.0 ounces. "Add 30 Sec" can also be used with "Time Cook". Thanks for choosing GE. Enjoy! Sue
A:AnswerHello. Thank you for your interest. We are glad to assist. The distance between the legs of the microwave from front to back is approx. 6.85". We hope this helps. Olga
A:AnswerThis unit, Model #JES1072SHSS, does NOT have a light. Trust me. I couldn't believe it, so I checked the complete G.E. factory specs. No cooking light, so sadly, we had to return it.
A:AnswerHi Paula - GE® Countertop Microwave Oven JES1072SHSS cannot be mounted under a cabinet. We suggest GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS or GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven
PEM31SFSS. These two models are compatible with optional Undercabinet Hanging Kit JXA019K (sold separately). Thanks for choosing GE! Sue
A:AnswerHi Kim - Model JES1072SHSS cannot be mounted under a cabinet. GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven
PEM31SFSS and GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS are compatible with optional Undercabinet Hanging Kit JXA019K (sold separately). Thanks for choosing GE! Sue
A:AnswerHi Nancy,
Based on our research, we are finding that this model does not come with a hanging kit and therefore, we would not recommend attempting to use another hanging kit to install this unit beneath a cabinet. This unit is meant to sit on your countertop. We hope that this clears things up! Thank you very much for your question. -MS
A:AnswerHi Tina - The power cord is approximately 39". We strongly recommend that an extension cord not be used with a microwave due to the potential safety hazards under certain conditions. The microwave should be plugged into its own properly grounded, dedicated electrical outlet to prevent the flickering of the lights, blowing of a fuse or tripping of a circuit breaker. The microwave cord is three to five feet long (depending on model). View MICROWAVE USE OF EXTENSION CORDS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18836 - Thanks for choosing GE! Sue
A:AnswerHi Deb - The turntable is 10.75" in diameter. Cavity Dimensions: (W x H x D) 12-1/4 x 7-7/8 x 11-5/8. This is not suitable for a 11" dinner plate. We also offer GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven JES1145SHSS with a 12.75" turntable. Thanks for your interest! Sue
A:AnswerHi Jojo - For best results, the 10.75" turntable rotates food throughout the cycle and cannot be turned off. Also, the turntable must be in place when using the oven. Thanks for your interest! Sue
