Questions & Answers
- Model:
- JVM3160EFES
- |
- SKU:
- 5211900
Q: Questionhow do I replace this myself . There is a surround made of metal around my existing microwave. does it just pull off?
Asked by kam.
- A:Answer Hi Kam- Thanks for choosing our GE® Over-the-Range Microwave Oven with Recirculating Venting JNM3163RJSS! We certainly appreciate your loyalty. Enter your existing microwave's model number at the following link to download the Installation Instructions regarding removal: http://www.geappliances.com/ge/service-and-support/literature.htm?icid=GEARsupportflyout-manuals - You can also contact our GE Answer Center at 1-800-626-2005, Monday - Friday: 8 a.m. - 10 p.m. ET, Saturday: 8 a.m. - 7 p.m. ET. Thanks for reaching out to us! SUE@GEA
Answered by GE Answers

Q: QuestionCan you use the timer at the same time time the food is being cooked with the cook timer?The GE microwave JVM1540DMWW that we have right now we can use the timer at the same time we are using the microwave. Some microwaves do not have this ability and we want to get the same feature and were wondering if this GE model has the same feature.
Asked by Anonymous.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Hello - this is Nancy at GE Appliances and I am happy to help you. Yes, this microwave offers a timer function that can be used at any time, including when the microwave is operating. I hope this helps! Thanks for checking with us!
Answered by GE Answers

Q: QuestionMy GE Spacemaker Model JVM1441WH03 is malfunctioning. I would like to replace it with another GE Microwave. Can you advise me of some choices?
Asked by captgeb.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
- A:Answer Hello Captgeb - this is Nancy at GE. We're sorry to hear that your microwave is not working properly and I am happy to help you with a great replacement model. The good news is that all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66" min. mounting height). The height and depth of the models may vary slightly, but any of our new models could work in your current space. A model that you may like is the JVM6175DFWW. You will need to use the mounting brackets and hardware that come with the new microwave. The mounting kits have changed over the years and are not interchangeable. I hope this information is helpful! Thanks for checking with us!
Answered by GE Answers

Q: QuestionCooking racks?Does this model (GE JVM3160DFWW) have cooking racks? I prefer two racks. Thanks, Mick
Asked by Mick.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
- A:Answer Hello, Thank you for your interest in the GE Over-the-Range Microwave model JVM3160DFWW. The model does not feature a shelf inside. It does have a Turntable On/Off control which is a great option. Donna with GE
Answered by GE Answers

Q: QuestionDo most GE microwave ovens use the same mounting plate?
Asked by Anonymous.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
- A:Answer The mounting plate and installation hardware included with our microwaves are specific to each model and may vary.
Answered by GE Answers
Q: QuestionMy existing microwave measures 15 1/2 height. Will this work?
Asked by Anonymous.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer This microwave is 16.125" in height. It can be installed under cabinets that are a minimum of 30" above the cooktop.
Answered by GE Answers
Q: QuestionDoes this microwave come with a mounting kit?
Asked by Microwave.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
- A:Answer Yes, this microwave will come equipped with the mounting kit and hardware.
Answered by GE Answers
Q: QuestionHow to get smudges off stainless steel. Tried mild dish soap with warm water, did not remove stain.
Asked by Sunflower.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer To clean the stainless steel on model JVM3160RFSS, we recommend using Stainless Steel Magic or a similar product using a clean, soft cloth. More information about cleaning the stainless steel is available on page 15 of the manual; you can view the manual on Best Buy's product page for the microwave when you go to the 'Features' section and scroll to the bottom.
Answered by GE Answers
Q: QuestionIs this microwave available in 50MHz (50 cycle)?
Asked by TerryP.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer This microwave model is not available in 50 50MHz.
Answered by GE Answers
Q: QuestionDoes it come with a plug
Asked by EricM.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
- A:Answer Yes, this model comes with a factory-installed power cord and standard 3-prong plug for a 120V grounded outlet. It is designed to plug into a 120-volt/15-amp cabinet-mounted outlet above the unit. To review additional installation information, please see the Installation Guide starting on page 2 by visiting the product page, clicking on the “Features” tab, and navigating to the “Manuals and Guides” section.
Answered by GE Answers
Q: Questionmy old GE microwave was vented to exhaust through the wall. can this unit do the same?
Asked by ufchef.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer This particular model comes from the factory as a non-vented/recirculating microwave but can be converted to external venting, including wall exhaust. You can find more information in the installation manual by visiting the GE Appliances site and selecting the Owner Support tab,
Answered by GE Answers
Q: QuestionDo you indtall
Asked by Anonymous.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Yes. I did.
Answered by MichaelL
Q: QuestionHow long is the cord and what side is it on?
Asked by Saturn.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer The power cord on this over-the-range microwave comes out of the top of the unit on the right side, facing the front of the microwave. The power cord is 40" long.
Answered by GE Answers
Q: QuestionCan I extend my warranty
Asked by Warranty.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer For information about extending the warranty of this microwave, please contact Best Buy team directly at 1-888-237-8289.
Answered by GE Answers
Q: QuestionCan this be installed ventless
Asked by Ken.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Yes, the model JVM3160RFSS can be installed without being vented to the outside. You can find instructions for the non-vented ductless installation on pages 12-15 of the installation guide that can be found on the product homepage in the "Features" section under "Manuals & Guides."
Answered by GE Answers
Q: QuestionDoes this oven have a vent
Asked by Anonymous.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer This microwave comes with a recirculating vent system that is non-vented and includes a factory-installed Charcoal Filter, part JX81C or WB02X33061, to remove smoke, steam and odors. It can also be converted to external venting if desired.
Answered by GE Answers
Q: QuestionDoes this GE above the range comes with the mounting bracket
Asked by Bill.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer This model unit will come with the mounting brackets. More information about mounting the unit can be found in the “Features tab” under “Installation Guide” page 6 on the website.
Answered by GE Answers
Q: QuestionANYTHING TO INSTALL OTHER THAN PLUG IT IN?
Asked by be.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
- A:Answer No
Answered by user995985
Q: QuestionDoes it vent to the outdoors
Asked by Bear.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
- A:Answer This model can vent to the outdoors but does not have to. It comes set up to recirculate air with a charcoal filter, and you can convert it to external venting by following the instructions on pages 11 to 15 of the installation manual here: https://files.bbystatic.com/IWRKFwfDvJrx6nVe9qcPEw%3D%3D/c200d0c3-68d8-45f9-ba7e-581306b0baec
Answered by GE Answers
Q: Questionwhat are the dimentions
Asked by Anonymous.
This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
- A:Answer Thanks for checking with us. The dimensions are the following: 16.125 H x 29.875 W x 15.5625 D. You can find the specifications page on Best Buys site under the model page. Click on Features, and it will be on the right side of the page. This microwave has 1.6 cubic ft, and it is 1000 Watts.
Answered by GE Answers
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