“I just bought and installed this unit. For some reason when I turned the unit on for the first time and all proceeding times, the vent comes on as soon as the microwave start operating. There's no way its too hot when it and the cooktop have not been on.”
Answer This Question
1-3 of 3 Answers
Mine does the same thing. The fan comes on immediately upon hitting start and the word “vent” appears in the display every single time you use the microwave to cook. I am not using the stove top so there is no heat rising from the stove. This vent seems to be separate from the high low vent fan which I am able to turn on and off by hitting the fan button. The “vent” comes on every time you cook and there’s no way to turn it off. My prior microwave (Exact same model) did not do this.
Sorry, there was a problem. Please try again later.I believe the unit is designed to work that way because the fan is also used to cool the internals of the microwave to prevent the internals from over heating.
Sorry, there was a problem. Please try again later.Thank you for connecting with us! The vent fan will operate automatically under certain conditions. You can press the “Vent Fan” pad to disable the fan manually; however, if you continue to experience issues, we highly recommend scheduling service. You can schedule service by calling 1-800-GECares (1-800-432-2737). We hope this helps, and if you need any additional assistance, please reach out to us. Kind regards – Matthew@GEA
Sorry, there was a problem. Please try again later.