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Hi there, Thanks for reaching out. We're sorry to hear that your microwave will not light up. We can understand how that would be frustrating. Here are instructions to change the bulb. 1)Below the microwave is the light cover with 1 Phillips head screw. Remove the screw, but be careful not to lose it. This is usually not a part we stock. 2)Take your thumb and push up towards the floor of the microwave and the trap door should swing open on a hinge. 3)Remove the bulb by pushing it in and turning 1/4 turn. 4)Replace with a bulb of the same wattage. Check the bulb or your Owner's Manual for bulb size and wattage. 5)When installing a new bulb, do not touch it with your bare hands, especially if it is a halogen bulb. Oil from your skin will cause early failure of the bulb. Always wear clean gloves or use a clean cloth when installing these bulbs. If the microwave has a silicone seal or the interior light is out, please read this troubleshooting article "REPLACING THE COOKTOP LIGHT IN AN OVER THE RANGE MICROWAVE". If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
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