Questions & Answers

Q: QuestionCan you turn off the beeping sound?

Asked 9 years ago by Anonymous.

• A:Answer Hi- This is Sue at GE Appliances. Thanks for viewing our Over-The-Range Microwaves! The beeps cannot be turned off on this model. Check out our GE® SERIES 1.7 CU. FT. OVER-THE-RANGE MICROWAVE OVEN JVM6172DFWW. This model features a Sound option. Press the Sound pad and choose 0-3 for mute to loud. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionDoes anyone know why the finish is cracking off the front of the microwave door?Bought this microwave a year and a half ago from Best Buy. The handle broke and the finish on the front of the microwave door around the window is cracked, chipped and falling apart.

Asked 9 years ago by Anonymous.

• A:Answer Yes its caused from the heat off the stove to solve this from happing ing the future turn on the fan while cooking for long period's on the cooktop. This will help.

  Answered 9 years ago by steve5424

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Q: QuestionWhich model/s replace GE JVM1540DP1WW SerialNO FT926 748 B with external vent connected to outside? It's held by the screws from above (attached to the cabinet) - are bolt locations the same? Is vent connection location the same?

Asked 5 years ago by GEmicrowaveJVM1514DP1WW.

• A:Answer Hi - We certainly appreciate your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1540DP1WW. Also, the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Thanks for choosing GE. We're glad to have you in the family. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionOn our new GE JVM3160RF2SS, the clock/timer display is extremely bright, brighter than I recall on the identical unit we replaced. Can this display brightness be adjusted somehow? If it's in the manual, I missed it!

Asked 5 years ago by BlueMiata.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Same issue with me. Clock light is too bright. Almost hurts the eyes to look at it. Our previous same GE microwave was much more subdued and the light was a green. Softer green light. Possible solution might be to remove the control cover and insert a piece of transparent green film over the clock / control area. Dean Mountlake Terrace, WA

  Answered 3 years ago by kindasortaDIYman

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Q: Questionhow do you turn on the control panel light?

Asked 5 years ago by Les.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I had been looking for the same thing when I bought it. As far as I can see and have read, there is no control panel light. Stupid

  Answered 5 years ago by ricksterVerified Purchase

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Q: QuestionWe have a J VM 240WV 001 Model. Well this be able to replace it?

Asked 6 years ago by Tim.

• A:Answer Hi Tim -Yes, Model JVM3160DFWW is a nice choice to replace JVM240WV001. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Check out the Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW. This models has sensor cooking controls (senses humidity from foods while cooking and automatically adjusts time and power) and a dark gray, easy-clean enamel interior with Steam Clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - We certainly appreciate your loyalty! Enjoy- Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the current replacement equivalent for the over the stove GE Spacemaker microwave, Model JVM1630WB007? I am looking at GE Model JMV3160DFWW will this work? What is the price Best Buy charges to install a over the stove microwave?

Asked 7 years ago by Marsha.

• A:Answer Hi Marsha- Thanks for your loyalty! Yes, GE model JVM3160DFWW is a nice replacement choice. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Please contact BestBuy for installation options/pricing. Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionGE Dual Wave III have a GE Dual Wave II microwave that finally died after 25 years. I would like to rplace with another GE microwave. What model would you recommend ?

Asked 11 years ago by lubeguy1.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hello, This is Lisa from GE. If you had an over the range microwave, any of our 30 inch wide over the range models will fit in the same space. There may be a slight difference in height and depth, but the width will fit. You will need to use the mounting plate that comes with the new model. Model JVM3160DFBB should work fine. Thanks for checking!

  Answered 11 years ago by GE Answers

  
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Q: QuestionWhat is the difference between JVM3161DFWW and JNM3161DFWW ? (i.e., JVM vs JNM in the prefix). I am looking for a white one set up for recirculating vent. Thanks.

Asked 3 years ago by gehauser.

• A:Answer Thank you for asking a great question. The model beginning with JNM means it comes from factory as a non-vented or recirculating. the model that starts JVM means it comes from factory as vented model but you can change to recirculating when ready to install it. It is explained in the installs supplied. Hope this helps you out. Geoff@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHello. I am looking to replace a GE over the range microwave oven which is model #JVM1440WH04, with the JVM3160DFWW. My question is are the top screws and the rear mounting brackets identical or in the same locations so that it could be a straight swap.

Asked 4 years ago by JohnD624.

• A:Answer The installer said there are two types of mounting brackets. In his work, he says it's a 50-50 chance the old and new will be the same (for GE). In our case, the top holes and the mounting bracket were different. But the installer did an excellent job of replacing the old/new bracket and of drilling new holes into the cabinet above. I covered old holes with duct tape, making the cabinet bottom still useable for some storage. Electric cord could use the old hole, and vent cutout was the same.

  Answered 4 years ago by Retiree

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Q: QuestionMy model JE1640WB 001 stopped working and makes a terrible noise. Its built in so I want one that will fit the same space without having to replace the surround area. Is this model the correct one to purchase or is there another one that will fit.

Asked 5 years ago by did.

• A:Answer Hello Did - Thank you for reaching out to us. We are sorry to hear that your built-in microwave stopped working; we appreciate your loyalty and we are happy to help! The JVM3160DFWW is not a correct replacement as it is not a built-in model. It is an over-the-range microwave and it is not approved for in-cabinet installation. The closest currently available replacement built-in model is here: https://products.geappliances.com/appliance/gea-specs/PEB9159DJWW Due to different configurations and design changes involving airflow and heat issues, new microwaves are only approved for installation with current trim kits. Here are the compatible trim kits for the model listed above. https://www.geapplianceparts.com/store/parts/spec/JX9152DJWW https://www.geapplianceparts.com/store/parts/spec/JX9153DJWW You will need to slightly modify the cabinet opening as we no longer offer a model with the same cutout dimensions. You can view the new model specifications here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB9159DJ_R2.pdf We hope you find this information helpful! Thank you very much for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionHI I have to replace a GE over the counter microwave model JVM1950sr1ss. What model replaced that? Thanks.

Asked 6 years ago by cie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi cie - A comparable model is GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS. The new model has a dark gray, enamel interior with steam clean option making cleaning easier. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM7195SK_EK_C3.pdf - We certainly appreciate your loyalty! Enjoy - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace my over the stove microwave model JVM1440BH04. Can you tell me which current model numbers will fit and are closest in appearance?

Asked 6 years ago by Connie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Connie - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used (JVM1440BH04: Approximate Product Dimensions 29 7/8"W x 16 13/32"H x 15 1/4"D). Comparable models are GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKBB (black)/JVM6172SKSS (stainless/gray) and GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB (black)/JVM3160RFS (stainless/black). We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Enjoy -Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this model have an exhaust fan?

Asked 6 years ago by Marianne.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Marianne - Yes, JVM3160RFSS has a two-speed, 300-CFM venting system that removes smoke, steam and odors. All GE over-the-range microwave ovens are designed for adaptation for the following three types of ventilation: *Outside Exhaust (Vertical – Delivered from factory in vertical position). *Outside Exhaust (Horizontal). *Recirculating (Non-vented ductless). Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow is model # JVM3160RFSS over the range microwave set up to vent? Also if I want to set it up to recirculate, is a charcoal filter provided and where is it installed? Thanks

Asked 6 years ago by Doglover.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer can not get over the stove JVM3160RFSS wont release from cabinet even after 3 screws were removed

  Answered 5 months ago by Anonymous

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Q: QuestionI have GE Microwavehood JVM3160RF2SS and need to replace it - will this model JVM3160RFSS work in the same space? What are the differences?

Asked 7 years ago by Kanu.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Kanu- Yes, JVM3160RF2SS and JVM3160RFSS are actually the same. JVM3160RF2SS is the complete model number. When the model is manufactured, the extra number is placed on the appliance rating plate and product registration card. This number is used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, this is used as an identifier for the specific appliance. We certainly appreciate your loyalty! Keep in touch- SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this model JVM3160 actually come with a recirculating charcoal filter kit? The product description says it does, but I would like to confirm as some of the questions and answers indicate that it must be purchases separately. Thanks for your help.

Asked 7 years ago by Reddie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes, it does.

  Answered 7 years ago by Lee814Verified Purchase

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Q: QuestionI currently have a GE model JVM1533BD002 installed over my range (with outside venting). It fits well. However, it is not working and needs replacement. Can a GE model JVM316ORFSS be installed in its place -- that is, will it fit?

Asked 8 years ago by Ev76.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Ev76- We have great news! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. JVM1533BD: (29 15/16"W x 16 7/16"H x 15 3/8"D) / JVM3160RFSS: (29 7/8"W x 16 1/2"H x 15 1/4"D) Thanks for being a loyal GE Appliances customer! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWe are replacing a GE Spacemaker XL JVM1460WA and are considering the JVM3160DFWW. Will the new unit work on the existing wall bracket, use the same three mounting screws holes in the top cabinet and exhaust horizontally threw the top of the bracket.

Asked 8 years ago by Patr.

• A:Answer I doubt anyone can answer that question on this forum. That being said, We replaced a GE with this new GE and the brackets were different and the holes didn't match up. I'm not sure why they don't make certain things standard.

  Answered 8 years ago by NCbuyer

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