“We’ve had this microwave for one year. The exhaust fan blows from the top when on but doesn’t draw the steam from the stove when cooking. No air flow from the bottom at all.”
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Hello. We're sorry to hear that your unit has not been operating as expected. The inconvenience is understood, and we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that one of our techs will be able to help, and should you have any additional questions, please reach out to us!- Kianna@GEA
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