“The bottom arm stopped spinning. We bought this dishwasher in 2021. Any ideas as to how to troubleshoot it?”
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Oh no, we are so sorry to hear that your dishwasher's lower spray arm is not spinning and appreciate you reaching out. We're happy to help. If your bottom spray arm is not spinning, the dishwasher may not be filling with the proper amount of water. If not enough water is entering the dishwasher, check to make sure that the water inlet hose connected to the dishwasher is not kinked. Additionally, not enough water can also occur if your water pressure is low. Dishwashers require 20 to 120 PSI. The water line should be 3/8" O.D. (outside diameter) minimum copper tubing. Using a water line that is too small will restrict proper water flow into the dishwasher. If these troubleshooting tips do not resolve your issue, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps. -Chris@GEA
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