Questions & Answers

Q: QuestionIt shows Product Width 24 3/4 inches on image and specification area on best buy website. Is this correct width? It states "Overall Width 23.75 in" in GE and home depo website. Which width is correct size? I need correct dimensions.

Asked 3 years ago by YU.

• A:Answer Hello. We apologize for any confusion with the dimensions. The dimensions are: 33 3/8 H x 23 3/4 W x 24 D. We hope this helps and if you have any additional questions, please reach out. We are happy to help! - Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher have 1 hour wash cycle

Asked 3 years ago by Anonymous.

• A:Answer Hello there - Thank you for your interest in this sleek dishwasher! Yes, this model does offer a 1 Hour/Time Saver cycle for light to medium soiled dishes. It is safe for china and crystal with no options selected. More information about cycles and options offered can be found on pages 5 and 6 of the owner's manual: https://files.bbystatic.com/s%2BR4QnsqrODavwFFsd5j8A%3D%3D/Owners%2BManual. We hope this helps! If you need anything else, you know where to find us. All the best, Kelsey@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi, is this dishwasher energy efficient?

Asked 3 years ago by Paul.

• A:Answer Hello- Thank you for taking the time to reach out to us. We are happy to inform you that this is in fact an energy efficient dishwasher. You can learn more about this here- https://content.syndigo.com/asset/5d3c12ec-06d3-4bc2-a8e8-5074edc87425/original.pdf. Hope this helps! Let us know if we can answer any other questions for you. Take care! Dianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs this Fingerprint Resistant Stainless Steel dishwasher?

Asked 4 years ago by YU.

• A:Answer Yes, it is.

  Answered 3 years ago by CyndyCVerified Purchase

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Q: QuestionIs the inside steel or plastic? Not the trays-but the actual sides/walls.

Asked 3 years ago by Bridge.

• A:Answer Hi - The inside tub and door is lined with gray plastic. Thanks for considering this beautiful dishwasher for your kitchen! -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionThe bottom arm stopped spinning. We bought this dishwasher in 2021. Any ideas as to how to troubleshoot it?

Asked 4 years ago by Kelly.

• A:Answer Oh no, we are so sorry to hear that your dishwasher's lower spray arm is not spinning and appreciate you reaching out. We're happy to help. If your bottom spray arm is not spinning, the dishwasher may not be filling with the proper amount of water. If not enough water is entering the dishwasher, check to make sure that the water inlet hose connected to the dishwasher is not kinked. Additionally, not enough water can also occur if your water pressure is low. Dishwashers require 20 to 120 PSI. The water line should be 3/8" O.D. (outside diameter) minimum copper tubing. Using a water line that is too small will restrict proper water flow into the dishwasher. If these troubleshooting tips do not resolve your issue, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionThe specifications, and an earlier Q&A are very misleading. The rough opening is claimed to require 24" yet the specifications and the Q&A answer both say it is a 24-3/4" wide dishwasher. You can't put a 24-3/4 wide object through a 24" wide hole. !?

Asked 3 years ago by George.

This question was asked about the related product: GE - 24" Top Control Built-In Plastic Tub Dishwasher with Sanitize Cycle and 52 dBA - Black

• A:Answer Hi - We are so sorry for any confusion we may have inadvertently caused you. This dishwasher actually measures 23 3/4" wide and will fit in a 24" opening. We appreciate your interest in this great model and will work to get the specifications corrected. We are glad you reached out to us. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes it have hard food disposer

Asked 3 years ago by Fred.

• A:Answer Hi! Thanks for asking. Yes, our dishwashers have an anti-jamming Piranha hard food disposer. The Piranha food disposer inside the dishwasher grinds food particles before they go down the drain. This clears the passage through to the drain and eliminates the need to pre-rinse dishes. The Piranha hard food disposer is made of stainless steel and will never rust. Hope this helps! -Michael@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWe live in the desert and need to save water. I am concerned that the 3 hour cycles I am reading about will use a lot of water. What is the water usage on this model?

Asked 3 years ago by Barb.

• A:Answer Hello and thanks for your interest in this great dishwasher. Cycle times are determined by the soil level, water temperature, and options that are selected. The longest cycle is for heavily soiled dishes or cookware with dried-on or baked-on soils, and lasts for 2 hours, 30 minutes. This cycle uses approximately 6.6 gallons of water. However, the light cycle uses approximately 2.4 gallons, and the normal cycle 3.4 – 6 gallons. If we can be of additional assistance, please let us know. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionMy sink doesn't have the hole for an air vent, do I need it for this dishwasher?

Asked 3 years ago by Isabel.

• A:Answer Hi there. If local codes or ordinances require an air gap, it must be installed. However, if it’s not required and the waste tee or disposer is 18 inches or more off the ground, you do not need to use an air gap. Installation information can be found here: https://content.syndigo.com/asset/0cc7b268-0efc-4551-b392-13354e99c6de/original.pdf. Please let us know if you have any additional questions and we’ll be happy to answer. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow long does it take to wash dishes using this dishwasher?

Asked 3 years ago by Frank.

This question was asked about the related product: GE - 24" Top Control Built-In Plastic Tub Dishwasher with Sanitize Cycle and 52 dBA - White

• A:Answer Roughly one hour. Drying cycle takes about 1/2 time.

  Answered 3 years ago by Thunder

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Q: QuestionCan I use regular liquid dishwasher detergent

Asked 1 year ago by Anonymous.

• A:Answer No it is not recommended.

  Answered 1 year ago by WillieMVerified Purchase

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Q: QuestionHow long is Black Friday deal good for?

Asked 2 years ago by Anonymous.

• A:Answer There is no actual “Black Friday” or “cyber Monday” deal. The current price ($399) has been on sale since October. Black Friday is a scam.

  Answered 2 years ago by Kbb91

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Q: QuestionWe've only had the unit installed a short time & it won't power up. After some troubleshooting it appears the control board is the problem. I searched the internet & found others have had this same problem?? Is this unit junk?

Asked 2 years ago by Tom.

• A:Answer I wouldn’t say it’s junk but I wouldn’t RecommendedIt

  Answered 1 year ago by KarenS

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Q: QuestionDoes the handle come already attached?

Asked 2 years ago by Rosie.

• A:Answer Yes, It comes with the handle attached

  Answered 2 years ago by AirmanVerified Purchase

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Q: QuestionWhat does the setting IH mean

Asked 2 years ago by Patsy.

• A:Answer I believe it means "1 hour".

  Answered 2 years ago by AnnieCVerified Purchase

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Q: QuestionWhat is the charge to install a 24" dishwasher? How much to remove the old dishwasher? Thank You. Nancy

Asked 2 years ago by Nancy.

• A:Answer I want to say $325. The original install fee was $175, then the installers said they needed some extra parts which cost $150. For all I know, I got severely ripped off.

  Answered 2 years ago by KathySVerified Purchase

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Q: QuestionDoes this dishwasher have an adjustable height settings?

Asked 2 years ago by Anonymous.

• A:Answer Yes, but there are only two heights, which doesn't do me much good. If I lower the top rack to accommodate my red wine glasses, the top rack sprayer hits the dinner plates. If I raise it, the red wine glasses don't fit at all, so I'm stuck using only white wine glasses.

  Answered 2 years ago by KathySVerified Purchase

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Q: Questioncan wash crystal and china in this unit

Asked 2 years ago by john.

• A:Answer Yes, but I wouldn't advise putting gold or silver-rimmed dishes or stemware in the dishwasher.

  Answered 2 years ago by KathySVerified Purchase

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