Questions & Answers

Q: Questionwhat is the width between the two base supports? I have a 24" GE which rests on something like a sled structure, the width between the two outer parts of "the sled" is 21." I need a new GE with the same width to avoid a one inch protrusion.

Asked 3 years ago by Width.

• A:Answer Thank you for connecting with us! Unfortunately, we do not fully understand the nature of your inquiry. We highly recommend reaching out to us on social media, so that we can gain better insight into this question. We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHaving problems drying dishes. Anyone else have this issue and was it resolved?

Asked 3 years ago by Anonymous.

• A:Answer When I use the DW, I set it to wash and heat dry. Most of the dishes are dry but I find I have to towel dry some things such as plastic storage containers and sometimes one or two pieces of flatware.

  Answered 3 years ago by GiGi116Verified Purchase

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Q: QuestionDoes this dishwasher have any Bitumen (used for sound deadening)?

Asked 3 years ago by wonderlandeast.

• A:Answer Hello, we appreciate you asking this question! This dishwasher does not contain any Bitumen. If you have any further questions, please do not hesitate to reach out. Have a great day! – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHello I need to know if the height of 33 3/8 is with the legs fully extended or is that height before the the legs are fully extended?

Asked 3 years ago by Dee.

• A:Answer Hi there – The minimum height is 33 3/8” and the legs extend to a height of 34 5/8” maximum. Thanks for your interest in this wonderful dishwasher. Please let us know if you have any additional questions. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have this serial number with a dishwasher that’s old and needs to be replaced. Does this price include installation? And what happens if the fit isn’t great ? Thanks

Asked 3 years ago by Chris.

• A:Answer Yes

  Answered 3 years ago by MoezVerified Purchase

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Q: QuestionWhat is the height of this dishwasher, and is the height adjustable?

Asked 3 years ago by Barbara.

• A:Answer Hello. Thanks for checking with us! The height is not adjustable. The overall height is 33.375 inches. We hope this information helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs this supposed to come with insulation? Ours didn’t and it’s extremely loud.

Asked 4 years ago by Thompson1987.

• A:Answer Hello- Thanks so much for reaching out to us. We are sorry to hear you are having this issue. There should be an insulation blanket around the dishwasher. You can view the parts diagram in the following link: https://www.geapplianceparts.com/store/parts/ModelSectionParts/GDT550PYR3FS/1/0/0/0/INSTALLATION_PARTS Reference number 777. We recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI don’t feel any steam coming out of the washer during the drying cycle? Is this normal? During the drying cycle on my old dishwasher, I could feel steam coming out.

Asked 4 years ago by MG.

• A:Answer This is a great question! Yes, this is normal. Your dishwasher is equipped with a hidden vent; found on all models without a visible vent on the front (primarily top-control models), the vent is concealed inside the dishwasher door. This provides a clean appearance, seals in sound during the wash cycle, and protects against venting damage to countertops such as Corian or granite. We hope this helps! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher have a manual filter?

Asked 4 years ago by Dan.

• A:Answer Thanks so much for asking about this! This dishwasher comes with a Piranha Hard Food Disposer and Removable Filter. You can read more about how to remove and clean the filter on page 18 of the owner's manual, linked here: https://files.bbystatic.com/s%2BR4QnsqrODavwFFsd5j8A%3D%3D/Owners%2BManual We hope this helps! Feel free to reach out with any other questions you might have. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat does installation and haul away cost?

Asked 4 years ago by Mike.

• A:Answer It was included. But we signed up for the total tech program.

  Answered 3 years ago by MeadowVerified Purchase

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Q: QuestionWhat is the depth of dishwasher including the handle. Not sure if I can pull out a drawer and it not hit the handle. Thank you

Asked 4 years ago by Rlyn.

• A:Answer We appreciate you taking the time to reach out to us about this great dishwasher and are happy to help! While we do not have specific dimensions for this, the dishwasher handle will not stick out more than about two inches. We hope this helps! If you have any other questions, you can always reach out to us directly and we will be happy to help. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow do you turn on the dishwasher

Asked 4 years ago by Jackie.

• A:Answer Press start

  Answered 1 year ago by MemoVerified Purchase

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Q: QuestionMy width for a dishwasher is a little less than 241/2". Will a 243/4" dishwasher fit.

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 24" Top Control Built-In Plastic Tub Dishwasher with Sanitize Cycle and 52 dBA - White

• A:Answer Yes, this dishwasher fit in 24inch width.

  Answered 3 years ago by Thunder

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Q: QuestionHow many washing jets does this machine have?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 24" Top Control Built-In Plastic Tub Dishwasher with Sanitize Cycle and 52 dBA - White

• A:Answer Greetings, Thank you so much for reaching out! This dishwasher has three washing arms. A lower, middle, and upper arm. If you have any additional questions, we're always happy to answer. Have a good one! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow long does a typical cycle run

Asked 4 years ago by JAY.

• A:Answer It seems that it runs about 3 hours from start to finish. Keep in mind that it depends on which cycles you choose. Also, this dishwasher is huge inside. We run it about every two to three days. Our last dishwasher we had to run daily.

  Answered 4 years ago by CyndyCVerified Purchase

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Q: QuestionIs there an optional trim that can be purchased to have the dishwasher more "flush" with the cabinets and fill any slight gaps?

Asked 4 years ago by Ryan.

• A:Answer Thank you for asking. There is no optional trim kit available for this dishwasher to provide a more flush installation. Hope this helps. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionhow far does the towel bar handle stick out

Asked 4 years ago by Anonymous.

• A:Answer Hello - Thanks so much for your interest in this GE dishwasher! The towel bar adds approximately 1-7/8" to the overall depth of this model. We hope this answer suites you! If you need anything else, you know where to find us. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionBeeper keeps sounding and the display shows the letters Ftd

Asked 1 year ago by Terri.

• A:Answer No

  Answered 1 year ago by KarenSVerified Purchase

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Q: Questioncan you tell me how to operate? I never use dishwasher before

Asked 2 years ago by Anonymous.

• A:Answer All of the controls are on the top

  Answered 1 year ago by KarenSVerified Purchase

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