A:AnswerHi - Thanks for choosing GE Model JBS160DMBB! We are sorry to hear an oven rack was missing and apologize for any inconvenience this has caused. The part number is WB48X20249. Please call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. We're glad to have you in the family. Keep in touch! Sue
A:AnswerHi there. The manufacture's warranty starts from the date of original purchase. You can read more about the warranty by viewing page 30 of the Use and Care manual. We hope that this helps and that you're staying safe and healthy.
A:AnswerHi RustyC714 - Most cooking appliances are rated at 240 volt. The nominal voltage is 240 volt, but homes may have 208V, 220V, or 240V power supply. Any appliance that is rated for 240 volts (JBS160DMBB) can also be used on a 220V or 208V outlet. Thanks for choosing GE. Enjoy! Sue
A:AnswerHello Ray - Thank you for your interest in the range JBS160DMBB; we are happy to help! This model has a standard clean oven; it does not offer a self cleaning option. Thanks for checking! Olga
A:AnswerHi Sneakers246 - All new constructions, mobile homes, recreational vehicles and installations where local codes do not allow grounding through neutral, require a 4-conductor UL-listed range cord. We suggest viewing the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10892-3.PDF - Thanks for choosing GE! Sue
A:AnswerHi Cathy - GE Electric Range Model JBS160DMBB does not operate on gas. Comparable gas models are GE® 30" Free-Standing Front Control Gas Range JGBS10DEMBB, GE® 30" Free-Standing Gas Range JGBS30DEKBB and GE® 30" Free-Standing Gas Range JGBS60DEKBB. Thanks for considering GE! Sue
A:AnswerHi Lui - GE Appliances does not package the power cord with electric free-standing ranges since it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require (ex. 3-wire vs 4-wire). Thanks for choosing GE! Keep in touch at GEAppliances.com. Sue
A:AnswerHi Kajal - Thanks for considering GE® 30" Free-Standing Electric Range JBS160DMCC. The overall height of 47" includes the backsplash or control panel. Height to cooking surface is 36" - 36 1/2" (standard countertops are 36"H). We suggest to view the Quick Specs document at the following link for more details including all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS160DM_GM_C2_18.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi there - To set the surface burners, push the knob in and turn in either direction to the setting you want (in this case, "Hi" for a high setting). We recommend only using a flat-bottomed wok that has the same diameter as the surface element to ensure proper contact. It's also important to note that woks with support rings should not be used because they will not heat on the cooktop. We hope this is helpful. Please reach out to us directly if you have additional questions - we're always happy to help. Be well, Kelsey@GEA
A:AnswerHello! You can find the accessories that you will need for installation on page 1 of the Installation Instructions. The prices of the products will depend on where you buy them. If you have any further questions, please reach out to us at our social pages. Stay safe! Emily@GEA
A:AnswerHello there! Thanks for your question. We do not package the power cord with electric and dual fuel free-standing and slide-in ranges. It is not possible to determine the type of facilities each consumer has available or what the local electrical codes require. If you have any questions, feel free to reach put to us at our contact page. Stay safe! Emily@GEA
A:AnswerHello Kari - Thank you for your interest in this excellent range. We do not offer burner covers for any of our ranges as we do not recommend using them. They could potentially restrict airflow and cause the appliance to overheat. We apologize for the inconvenience. Keep in touch! - John@GEA
