A:Answersorry...unable to answer your question...I had to return the unit..nothing wrong with hood..the vent hole was to large for the venting wall space..it was 8" and I needed a 6"..I would contact GE to get info you need.....
A:AnswerBefore attempting to replace the lights, make sure that the light switch is turned off. Rotate light counterclockwise to unlock and pull out. Wearing latex gloves may offer a better grip. Replace with new light of same type, making sure pins are inserted properly into the sockets of the lamp holder and turn clockwise to lock. All lamps need to be GU10 compatible. For a helpful illustration, see page 8 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
A:AnswerThis vent hood can be installed under a 12" deep cabinet. If measuring from the bottom of the vent hood to the cooking surface, we recommend a maximum of 30" of clearance. We do not recommend replacing the halogen bulbs with LEDS. -Vikki@GEAppliances
A:AnswerStart with a 7" round duct take-off at top of hood. Remove the semi-round and also the rectangular piece next to it. Buy a 7" round duct take-off. Install with screws in existing holes or drill new ones. Be careful to not damage interior. Extend the 7" round duct to the outside (roof or side exterior wall). Install a roof jack or a side wall external damper cover with screen cover (to protect from varmints). Some variation may have to be made if connecting to an existing installation. Enjoy!
A:AnswerHello. Thanks for checking with us. We're sorry to hear that you are having trouble with the noise coming from the hood. We understand the inconvenience, and would like to offer some help. We recommend using a smaller duct pipe to reduce venting. It is important to minimize the duct run length and number of transitions and elbows. We recommend referring to the installation instruction starting on page 12 to troubleshoot: https://files.bbystatic.com/SIIlaP6Ajr9vobiQeMtxmA%3D%3D/0c442115-8f3d-445d-a4fe-ca0bfc8c2766.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerHello. We're sorry to hear of the trouble that you have had with your lights as we understand the inconvenience. Please reach out to us at 1-800-432-2737 so we can get more information, and explore ways to help. We look forward to connecting with you soon.- Kianna@GEA
A:AnswerDamper included. Single fan, left side oriented, 4 speeds. Is not wired with an outlet plug, the hole is a standard size for use with a cable strain relief.
A:AnswerWe appreciate you taking the time to reach out to us with your great question! Convertible range hoods can be installed to either recirculate or be vented externally whereas recirculating range hoods can only utilize recirculating venting. If you have questions regarding a specific range hood and its venting capabilities, Please feel free to contact us any time as we are always here to help! -Chris@GEA
A:AnswerHello- Thank you for your question. A charcoal filter is only needed when you are recirculating the microwave. It is fine that it is installed, but it doesn't need to be replaced. If you have any questions in the future please let us know. We are always happy to help! Joyce@GEA
A:AnswerHello there, we're very sorry to hear you've had grease collecting on the fan. This is never what we want to see and we're happy to assist you. For help with this, we suggest cleaning your grease filter. To remove the filters: 1) Slide the filter using the tabs. 2) Pull the filter down and out. To clean the filters: 1) Soak them and the swish around in hot water and detergent. Allow the filter to dry completely before putting it back in place. 2) Light brushing may be used to help remove embedded soil and dust. 3) Do not use ammonia or ammonia products. 4) Dishwasher cleaning is acceptable, but may discolor the filter. To replace the filters: 1) Slide the filter into the frame slot(s). 2) Press up and slide into place. We hope this is useful information to you and we're wishing you the absolute best. - GW
A:AnswerHello there! We appreciate you reaching out to us. We're sorry that you're having trouble getting the filters to stay in. We see how this can be frustrating. We recommend following the instructions on page 7 of the Installation Guide online at this link: https://www.bestbuy.com/site/ge-30-convertible-range-hood-stainless-steel/5578595.p?skuId=5578595
If you have any further questions, please reach out to us at our social pages. We hope this helps! Emily@GEA
