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Hi Twiggy - Thanks for reaching out to us! On 1995 and newer top load washers, you must remove the shipping material just before sliding the washer into place. There will be either a shipping rod, Styrofoam shipping material, or cardboard base and cardboard cone. Consult your Installation Instructions for removal of the shipping material. Do not remove the shipping material prior to sliding into place, since using the washer on a cart or dolly without it can cause the washer to be noisy and vibrate. Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. The more the legs are extended, the shakier the washer will be during operation. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. See the following link - TOP LOAD WASHER WALKING OR VIBRATING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - We hope these tips are helpful. Keep in touch at GEAppliances.com - Sue
Sorry, there was a problem. Please try again later.It’s not with our machine. I would think it’s not level or clothes are not loaded evenly. My wife loves our machine
Sorry, there was a problem. Please try again later.
