My smart dispense button won’t cycle through auto more or less when in the normal wash or any mode for that matter. How do I get the button to work it just turns on and off null

Question

Mike · Accepted Answer

Have you downloaded the app? There is an app that needs to be downloaded to register your unit and install the update that will make your smart dispense work.

Answer

Were you able to get this resolved?  I am having the same issue.

GE Answers · Answer

Hello- We are sorry to hear you are having this issue. SmartDispense™ Technology helps owners save time loading and dispensing liquid detergent (not applicable for powder detergent). The detergent reservoir will hold 50 ounces, or 32 loads - about a month’s worth((1-1/2 oz per load) 5-6 loads per week). How it works: 3 settings; Auto, Less or More (25% more or 25% less) to adjust for concentrated detergent or soft water.
Weighs the load, adding no time to the cycle (which is different from top load which partially wets the clothes to test absorbency).
Low level detergent alert at 10 loads and will start counting down. Loads left are calculated on previous habits.
"Tank Low" will display when the SmartDispense tank needs to re-filled.  Typically, this first lights up when there are approximately 8-10 loads of detergent remaining.
"Loads Left" displays the estimated number of wash loads left for the amount of detergent in the SmartDispense tank.
Tank is not where it is mixing with water so just as mold will not form in detergent bottle, it won't grow in the container. But its easy to remove and rinse out at the sink if desired. If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA

“My smart dispense button won’t cycle through auto more or less when in the normal wash or any mode for that matter. How do I get the button to work it just turns on and off”

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